Industries
When the network stops, everything downstream stops with it.
Airlines, carriers, logistics providers, and e-commerce networks move what everyone else depends on. A cyberattack, a vendor outage, a storm, or a security incident doesn’t stay with you. It reaches your customers, their customers, and the public within hours.
We help transportation and logistics organizations build crisis management, business continuity, security, and intelligence programs that work on the worst day, cover the vendors you depend on, and stay simple enough for your teams to use.
✅ Practitioner-led, not advisory
✅ Crisis, continuity, and security in one program
✅ Tested in real exercises, not just on paper
What we hear from transportation and logistics leaders
We’ve worked with airlines, carriers, logistics organizations, and global e-commerce companies. We hear the same things from the people who run their programs:
“We don’t know when we can recover what, in what order.”
“We can’t figure out what is tied to what.”
“With the vendor component, we have less control over how they’re addressing things.”
“We want an intelligence program, but we have no idea how to build it.”
“The board wants action. I keep reporting risk and getting told to do something about it.”
“I don’t have enough time and hands.”
Sound familiar? You don’t need another consultant to tell you what you already know. You need practitioners who will simplify the program, build what’s missing, and help you run it.
The transportation and logistics reality
Transportation and logistics organizations carry other companies’ continuity on their backs. That makes their disruptions everyone’s disruptions:
- Third-party and technology failures. In July 2024, a faulty CrowdStrike software update crashed Windows systems worldwide. Delta Air Lines’ chief executive said the outage cost the airline about $500 million over five days. The failure wasn’t Delta’s, but the recovery was.
- Cyberattacks and data breaches that halt dispatch, tracking, and booking systems. A public company has four business days to disclose a material cyber incident to the SEC once it determines the incident is material.
- Cargo theft and physical security across fleets, yards, terminals, and warehouses.
- Severe weather, geopolitical events, and border disruptions that strand people and freight across many countries at once.
- Aviation and fleet incidents where the first hours decide how the public, regulators, and families judge your response.
The answer isn’t a separate plan for every mode and every threat. It’s one program, with one crisis structure, recovery priorities you’ve actually mapped, and a clear picture of which vendors you can’t run without.
How we help transportation and logistics organizations
- Resiliency Diagnosis®. A standards-based evaluation of your continuity, crisis, and recovery capabilities, with a maturity score and a prioritized roadmap.
- Crisis management. One crisis framework, clear severity levels, and scenario plans for aviation, fleet, and network disruptions.
- Business continuity and Business Continuity as a Service. BIAs, plans, and governance for terminals, warehouses, dispatch, and the third parties your network depends on.
- IT disaster recovery. Dependency mapping and recovery sequencing for dispatch, tracking, booking, and warehouse systems, so you know what comes back first.
- Global Security Operations Center. Strategy, organization, and operating procedures for a GSOC that watches your people, freight, and facilities around the clock.
- Intelligence and global security. Global security strategy, cargo and fleet security, travel risk, and real-time intelligence.
- Third-party exercises and exercises. Joint exercises with your critical vendors, plus cyber, logistics disruption, aviation, and severe weather scenarios.
- Crisis communications. Messaging for customers, shippers, regulators, families, and the media.
40+
discovery and strategy working sessions, all conducted remotely, for one global e-commerce GSOC
Dozens
of standard operating procedures written for that GSOC
E-Commerce and Logistics
Operationalizing a Global Security Operations Center
A global security strategy, organization, policies, and operating procedures for a GSOC at a leading e-commerce company with a global footprint, with ongoing support as it expands to more countries.
Read the case study →
Programs aligned to
ISO 22301 · ISO 22361 · ISO/IEC 27031 · NIST CSF · NIMS/ICS
Our transportation and logistics work
All of our case studies are anonymized.
- A global security strategy and Global Security Operations Center (GSOC) for a leading e-commerce company with a global footprint, including the organization, policies, operating procedures, and vendors behind it. Read the case study.
More of our transportation and logistics work
- A crisis management framework and crisis communications messaging for a regional air carrier, built for a major aviation disaster.
- An aviation incident plan for a major financial institution’s corporate aviation program, integrated with its enterprise crisis management program, with crisis and internal communications advice and an exercise of the plan with internal teams and outside resources.
- A cargo theft strategy for a large captive over-the-road logistics organization, improving the physical security and tracking of the fleet and running sting trailers in close partnership with law enforcement to investigate and prosecute the people responsible.
Frequently asked questions
How do we plan for a vendor or technology outage we don't control?
Identify the vendors your operation can’t run without, know their recovery commitments, and decide in advance what you’ll do if they fail. Then exercise it with them. Our third-party exercises bring your critical vendors into the room.
We don't know what order to recover our systems in. Where do we start?
With dependency mapping. We trace each critical service back to the applications, data, vendors, and facilities it needs, then set the recovery sequence your business actually requires.
Do you build Global Security Operations Centers?
Yes. We develop GSOC strategy, organization, policies, and standard operating procedures, and we support operations as the center expands to new countries.
Can you help with an aviation incident plan?
Yes. We’ve built aviation crisis frameworks and incident plans for a regional air carrier and for a corporate aviation program, integrated with enterprise crisis management and tested in an exercise.
Which scenarios should we exercise?
Start with the ones that would stop the network: a ransomware attack on dispatch or tracking, a critical vendor outage, severe weather across a region, and an aviation or fleet incident. Our scenario library includes logistics disruption, critical vendor failure, and corporate aviation disaster scenarios.
Can you run the program for us?
Yes. Through Business Continuity as a Service or Resilience as a Service, our team runs your program day to day, with your people owning the decisions.
We can help.
Let Bryghtpath put its transportation and logistics experience to work for your organization
From the dispatch floor to the boardroom, we’ll help you build a program that holds up when the network is under pressure.