Keep the lines running, whatever hits the plant, the network, or the supply chain.

What we hear from manufacturing leaders

We’ve worked with manufacturers from single-plant regional companies to global medical products, technology, and consumer brands. We hear the same things from the people who run their programs:

“We’re managing it from the middle. Unless you have a solid champion who really owns it, it’s hard.”

“Program leaders don’t know their own program.”

“We wouldn’t be in a good spot should we have to recover.”

“We don’t know what’s tied to what.”

“Great job reporting the risk. Now we need to do something about it.”

“Let’s talk about the dollars it takes to buy down the risk.”

“I don’t have enough time and hands.”

Sound familiar? You don’t need another consultant to tell you what you already know. You need practitioners who will simplify the program, build what’s missing, and help you run it.

How we help manufacturers

• Resiliency Diagnosis®. A standards-based evaluation of your continuity, crisis, and recovery capabilities, with a maturity score and a roadmap priced in the terms your executives use.
• Business continuity and Business Continuity as a Service. BIAs, site and plant continuity plans, governance, and exercises, built with you or run for you.
• Crisis management. One crisis framework with clear decision ownership and escalation, from the site team to the corporate crisis team to the executives.
• IT disaster recovery. Recovery plans for corporate IT and the systems that run production, sequenced to what the plants actually need.
• Cyber incident response planning and cyber crisis exercises. A ransomware response that connects detection to the decisions on payment, disclosure, and production.
• Exercises and third-party exercises. Manufacturing disruption, sole-source supplier loss, severe weather, and product recall scenarios, from tabletops to enterprise simulations, including joint exercises with your critical suppliers.
• Intelligence and global security. Country risk assessments, global intelligence, and 24×7 monitoring for your people and facilities around the world.
• Business continuity software. Selection and implementation, so your BIAs and plans stop living in spreadsheets.

Our manufacturing work

All of our case studies are anonymized.

• An enterprise cyber crisis simulation for a global medical products manufacturer, testing ransom payment, regulatory disclosure, law enforcement, and production decisions from technical detection to the chief executive. Read the case study.
• A crisis management tabletop exercise for a global consumer and commercial technology manufacturer’s newly formed crisis team, built around a severe storm that damages a primary distribution center. Read the case study.
• A global intelligence strategy and 24×7 intelligence center for an iconic sporting goods manufacturer and retailer, protecting its people and assets around the world. Read the case study.

More of our manufacturing work

• A country risk assessment process for a manufacturer with a growing global presence and supply chain, combining internal data with external intelligence on geopolitical risk.
• Internal and external communications that contained a growing reputational crisis in the Asia operations of a global manufacturer based in the midwestern United States.
• For the same manufacturer, a business impact analysis (BIA) of the potential impact of a disruption to critical functions across the organization, and key elements of a business continuity strategy, including documented processes for BIA, business continuity planning, exercises, and governance.