Industries
Your customers run on your platform. Your response has to run faster.
Technology, software, media, and communications companies sit underneath everyone else’s operations. When your service goes down or your data is stolen, your customers’ crisis becomes yours, and your executives, board, and regulators want answers within hours.
We help technology companies build crisis management, business continuity, and IT disaster recovery programs that move at machine speed, satisfy the customers and auditors who check them, and stay simple enough for your teams to use.
✅ Practitioner-led, not advisory
✅ Cyber, AI, and vendor scenarios built with your engineers
✅ Tested in real exercises, not just on paper
What we hear from technology leaders
We work with technology firms, software and healthcare technology providers, and global e-commerce companies. We hear the same things from the people who run their security and resilience programs:
“When we dealt with Log4j, it was a sustained effort for weeks.”
“My biggest concern is whether our people can sustain it for weeks.”
“With the vendor component, we have less control over how they’re addressing things.”
“Our IR plan is solid. Our crisis plan is solid. Nobody has ever tested the handoff between them.”
“Contract says they’ll notify us in 24 hours. In their last incident, we found out from a customer.”
“Our cyber insurer is asking when we last exercised. So is our biggest customer.”
“We don’t know what we’d recover first, or what’s tied to what.”
Sound familiar? You don’t need another consultant to tell you what you already know. You need practitioners who will simplify the program, build what’s missing, and help you run it.
The technology reality
Technology companies are the backbone of the information economy, and they are the target. Every outage and every breach lands on your customers first.
The response window has collapsed. Anthropic’s September 2026 threat intelligence report documented attackers turning one stolen developer token into full cloud administrator access in about three hours, and one compromised SaaS provider exposing data from roughly 200 of its downstream customers. AI is now finding and chaining vulnerabilities faster than most patch cycles can absorb.
The obligations move just as fast:
- The SEC gives a public company four business days after it determines a cyber incident is material to disclose it.
- Your customers expect tested continuity and incident response plans in their contracts and security reviews, and they ask for proof.
- Your critical vendors sit inside your service, where you have little control over how fast they fix things.
The answer isn’t a separate plan for security, engineering, legal, and communications. It’s one program, with one crisis structure, recovery plans that match how your platform actually runs, and exercises that test the handoffs before an attacker does.
How we help technology companies
- Resiliency Diagnosis®. A standards-based evaluation of your crisis management, continuity, and recovery capabilities, with a maturity score and a prioritized roadmap, in about 12 weeks.
- AI crisis exercises. AI-accelerated vulnerability storms, deepfakes of senior leaders, and AI vendor incidents, tested against your real vendors and your real tempo.
- Cyber crisis exercises. From a technical tabletop for your engineers to a multi-day enterprise simulation through real channels.
- Executive and board exercises. The vendor failure, breach, and disclosure decisions only your executives can make, practiced before they’re real.
- Third-party exercises. Joint exercises with your most critical service provider, with an independent evaluation of how they respond.
- Cyber incident response planning. A cyber response that connects the technical team to executive decisions, customer communications, and disclosure.
- IT disaster recovery. Application tiering, recovery sequencing, and testing across on-premises and cloud.
- Business continuity and Resilience as a Service. BIAs, plans, and governance, built with you or run for you as one program.
- Global Security Operations Center (GSOC). Strategy, structure, and procedures for monitoring threats to your people, sites, and operations worldwide.
“
Bryghtpath helped us stand up a crisis program from zero and run our first C-Suite exercise within 90 days.
VP, Global Security · Global Technology Company
60+
participants in a 2.5-day, real-time cyber simulation
80+
IT disaster recovery plans built and tested for one HITRUST program
27
participants in a first-of-its-kind AI vulnerability storm tabletop
40+
working sessions to stand up a global e-commerce company’s GSOC
Technology
A C-Suite Crisis Exercise for a Technology Firm
The C-suite of a leading technology firm worked through the failure of a major vendor, and the findings went to the board.
Read the case study →
AI Threats
An AI-Accelerated Vulnerability Storm Tabletop
A first-of-its-kind tabletop for a leading healthcare technology company, with exploitation arriving within four hours of disclosure.
Read the case study →
Third Party
A Joint Crisis Exercise with a Primary Service Provider
A leading technology company and its primary third-party service provider exercised together, with an independent evaluation of the provider’s plans.
Read the case study →
Programs aligned to
ISO 22301 · ISO 22361 · ISO/IEC 27031 · NIST SP 800-61 · NIST AI RMF · HITRUST
Our technology work
Our technology, media, and communications work covers technology firms, SaaS and software providers, IT services, healthcare technology, e-commerce, media, and communications services. All of our case studies are anonymized.
Technology companies
- A C-suite crisis exercise for a leading technology firm, built around the failure of a major vendor, with findings presented to the board. Read the case study.
- A joint third-party crisis exercise for a leading technology company and its primary third-party service provider, including an independent evaluation of the provider’s resilience plans. Read the case study.
- An AI-accelerated vulnerability storm tabletop, a first-of-its-kind exercise for a leading healthcare technology company. Read the case study.
- A complex cybersecurity simulation for a major U.S.-based healthcare technology organization: 2.5 days, real time, with outside counsel, crisis communications advisors, and a cyber extortion negotiation firm in the exercise. Read the case study.
- Crisis exercises for a global consumer and commercial technology manufacturer’s newly formed crisis management team, with a maturity baseline to measure progress. Read the case study.
Healthcare technology
- HITRUST certification for a major healthcare technology provider: business continuity, crisis management, and IT disaster recovery built to HITRUST requirements, including more than 80 tested DR plans. Read the case study.
- Business Continuity as a Service for a major healthcare technology company, run day to day for several years. Read the case study.
- Ransomware technical tabletop exercises for a leading healthcare technology provider’s IT and product teams. Read the case study.
- A multi-day ransomware exercise for a major U.S. healthcare organization. Read the case study.
- A data breach incident response plan for a major healthcare technology company. Read the case study.
- A business continuity exercise for a major U.S. healthcare organization. Read the case study.
- Crisis communications and reputation strategy for a leading provider of network-enabled software and services for the healthcare industry. Read the case study.
- Business continuity software for a global healthcare technology firm. Read the case study.
E-commerce
- A Global Security Operations Center (GSOC) for a leading e-commerce company with a global footprint, from security strategy and structure to dozens of standard operating procedures. Read the case study.
More of our technology work
- A cyber incident management plan for a Midwest technology provider, with annexes for four specific cybersecurity scenarios, built with internal experts and leaders and tied tightly to the company’s existing crisis management and cyber event management processes.
- A new business continuity and disaster recovery roadmap for a telecommunications provider in Asia, with program improvements and the first full-year lifecycle run in line with applicable ISO standards.
Frequently asked questions
Can you run an exercise on AI-driven threats?
Yes. We ran a first-of-its-kind AI-accelerated vulnerability storm tabletop for a leading healthcare technology company in 2026, testing escalation, decision authority, vendor gaps, and whether patch windows can keep up with AI-speed exploitation.
How is this different from a penetration test or a purple team?
A penetration test checks your defenses. Our exercises test what your people do once something gets through: who decides, how security hands off to legal, communications, and the executives, and how fast you recover.
Do your exercises cover SEC cyber disclosure?
Yes. We build the materiality decision and the four-business-day disclosure clock into the scenario, with your legal team and outside counsel making the call in the room.
Our biggest risk is a vendor. Can you exercise that?
Yes. We run joint exercises with your most critical service provider, with an independent evaluation of its response, or dependency exercises with your team alone.
Where do we start?
With a Resiliency Diagnosis®. It shows what you have, what overlaps, and what to fix first, then gives you a prioritized roadmap.
Can you run the program for us?
Yes. Through Business Continuity as a Service or Resilience as a Service, our team runs your program day to day, with your people owning the decisions.
We can help.
Let Bryghtpath put its technology experience to work for your organization
From your next AI tabletop to your next recovery test, we’ll help you build a program that holds up when it matters.