Business Continuity and Crisis Management Consultants
Here is the uncomfortable finding most CEOs will skip past this week. New research from Wharton, published in Organizational Behavior and Human Decision Processes, analyzed six years of data to understand why some leaders defend remote and hybrid work while others kill it. The researchers surveyed thousands of executives, managers, and supervisors across a long …
A Return-to-Office Mandate Is a Tell About Your Leadership, Not Your StrategyRead More
Fusion Risk Management just published five years of market data, and buried inside it is an admission you rarely hear from a software company: the tools are not the constraint. Adoption is. The Enterprise Resilience Report draws on 4,571 intake conversations with 1,765 organizations evaluating resilience software between 2021 and 2025. It is vendor data …
The Resilience Maturity Gap Isn’t a Software ProblemRead More
Your CEO probably likes you. That is not the same as believing your program pays for itself. Two recent research studies about chief marketing officers explain this gap better than anything published in our own field, and they explain why executive buy-in for business continuity keeps eroding even when the relationship with leadership feels strong. …
Executive Buy-In for Business Continuity: Being Liked Is Not the Same as Being BelievedRead More
Hour three of a ransomware response. Someone on the call says what someone always says. “Didn’t we work through this in the spring?” They did. There was a tabletop in April that ran this exact scenario. The team reached a decision on the payment question, wrote down the criteria, and named who owned the call. …
Your Crisis Decision History Is a Single Point of FailureRead More
In March 2020, days into the first COVID-19 lockdowns, Harvard Business School put Professor Dutch Leonard on its Managing Through Crisis webcast to answer the question every executive was suddenly asking: how do you lead when nobody knows what to do? I recently went back and rewatched that conversation. Six years on, it is the …
Crisis Leadership When the Playbook Fails: Dutch Leonard’s Framework, Six Years LaterRead More
