Complete after-action process (lessons learned process), including a process template and after-action report template for publication inside your organization.
What’s in this package?
- After-Action Process
Simple after-action process outlining when and how to conduct the lessons learned/after-action process, who to include, example groups to include, and a high-level agenda.
- After-Action Report Template
Lessons learned report template, including a recap of the incident, documented wins and opportunities, and a table containing recommendations, next steps, action items, responsible individuals or teams, and timelines.
Our processes & templates come in three distinct tiers, each offering additional capabilities and customizations:
Your basic package includes a branded version of the Crisis Playbook process & templates as Adobe PDFs. These are intended to be deployed as-is, without editing or rebranding.
Your enhanced package includes branded versions of the Crisis Playbook process & templates as Adobe PDFs and editable source documents (Microsoft Word). You may customize or build upon the content in any manner you see fit. You may distribute within your organization an unlimited number of copies. However, you may not sell or distribute your revised copies outside your organization.
Your custom package includes all of the branded and source material as the Enhanced package along with specific customization work by our experts. You’re eligible for up to 3 hours of virtual customization by our team. You should hear from us within one business day of your purchase to set up the initial consultation call. Generally, your custom material will be ready within three weeks. When completed, your custom plan will be delivered in an editable format so that you can continue to make changes, improvements, and updates as your needs change over time.
Updates & Changes
With all of our packages, you’ll have access to updates and changes for any plan you have purchased for one calendar year. You may extend your access at any time in one-year increments. You’ll receive a reminder e-mail from us when your access is about to expire.