Business Continuity and Crisis Management Consultants
Hour three of a ransomware response. Someone on the call says what someone always says. “Didn’t we work through this in the spring?” They did. There was a tabletop in April that ran this exact scenario. The team reached a decision on the payment question, wrote down the criteria, and named who owned the call. …
Your Crisis Decision History Is a Single Point of FailureRead More
In March 2020, days into the first COVID-19 lockdowns, Harvard Business School put Professor Dutch Leonard on its Managing Through Crisis webcast to answer the question every executive was suddenly asking: how do you lead when nobody knows what to do? I recently went back and rewatched that conversation. Six years on, it is the …
Crisis Leadership When the Playbook Fails: Dutch Leonard’s Framework, Six Years LaterRead More
A McKinsey survey published this month found something I see in nearly every engagement: organizations will happily study the future, but they will not put their leaders inside it. The numbers are blunt. Fewer than a third of the executives McKinsey surveyed call their geopolitical risk management “mature.” A majority, 53 percent, say scenario planning …
Geopolitical Scenario Planning Is the Easy Part. Exercises Are Where Leaders Break.Read More
The cyberattack your organization planned for in 2024 is not the cyberattack you will face in 2026. That is not hyperbole. It is what the data shows, and it is what we see in the resilience and crisis work we do with clients across financial services, healthcare, technology, and critical infrastructure. The change is not …
Coach Liam stood at the edge of the practice field, watching his group of young players run through their warm-ups. The energy and enthusiasm were there, but something was missing. Week after week, he had been running practices, letting the kids scrimmage, giving them a few pointers, and hoping they’d improve through experience. But game …
The Practice Plan: Why Intention and Evaluation Matter in Crisis Management ExercisesRead More
In today’s fast-paced and interconnected world, organizations must be prepared to navigate various disruptions, from natural disasters to cyberattacks. However, one often overlooked scenario is the impact of major local events—such as the Super Bowl, international summits, or large-scale festivals—on business operations. While exciting for the community, these events can create significant challenges for businesses, …
Leveraging Business Continuity Plans for Major Event Planning: Mitigating Disruptions Read More
Major external events like the Super Bowl, FIFA World Cup, political conventions, and the Olympics present significant opportunities and risks for organizations. These events can introduce security threats, strain infrastructure, disrupt operations, and challenge reputations, making strong preparedness strategies essential. As time goes on, senior leaders and other stakeholders will inevitably begin asking questions such …
In a world dominated by 24/7 news, Crisis Management for Media is essential for navigating crises effectively. This post explores its importance, key strategies, & best practices to help media organizations safeguard their reputation, build audience trust, & come out ahead in today’s volatile media landscape.
Crisis Management for Media: Safeguarding Trust in a 24/7 WorldRead More
