Business Continuity and Crisis Management Consultants
Lydia Harper is a communications specialist with experience in communications strategy, interpersonal communications, public speaking, and problem-solving.
Prior to joining Bryghtpath, Lydia was a facilities manager at a rock climbing and CrossFit gym. She aided in developing employee policies, creating social media content, event planning, and corporate finance.
Lydia holds a Bachelor of Communications in Strategic Organization Communications as well as a certificate in Data Analytics, both from Brigham Young University.
A business continuity analyst keeps the program running between disruptions. The analyst sits with business units to run the business impact analysis (BIA), turns what they learn into plans people can use, supports the exercises that test those plans, and keeps the data behind all of it current. When something breaks, the analyst is the …
Understanding the Role of a Business Continuity AnalystRead More
Decision-making in crisis management starts before you have the facts. I learned that early. Before founding Bryghtpath, I led crisis management at Target. In April 2013, during the overnight manhunt that followed the Boston Marathon bombing, our team got on a crisis call with our Boston colleagues knowing little more than what was on CNN. …
Key Strategies for Effective Decision-Making in Crisis ManagementRead More
Employee wellbeing in crisis management is critical to organizational success, influencing productivity, engagement, and overall workplace culture. While it’s common for companies to address employee wellbeing during or after a crisis, a more strategic and practical approach involves proactive measures taken before any crisis occurs. By prioritizing employee wellbeing in advance, organizations can create a …
Strategies for Employee Wellbeing in Crisis ManagementRead More
In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 at Chicago O’Hare by airport security officers after he refused to give up his seat on an overbooked flight. The aftermath of this incident resulted in a significant reputational crisis for United Airlines. The airline’s …
A forklift accident results in a fatality. What do you do? Emotions are running high, and you have a million thoughts running through your head. What do I tell the boss? How do I handle the publicity? This is the situation our client found themselves in when a forklift accident caused a fatality at their …
If you want to hit a home run within your organization with your business continuity program, then you need to prepare by conducting a proper business impact analysis and learning how to avoid costly BIA mistakes. When done right, the business impact analysis (BIA) process is straightforward, concise, and adds value to your organization on …
