Healthcare is an increasingly complicated industry with ever-shifting governmental regulations and compliance; increasing expectations of privacy by technologically savvy consumers, and heightened competition as the marketplace shifts as new players enter the industry.
Healthcare providers seek to deliver the best possible patient care while complying with regulatory requirements for business continuity, disaster recovery, emergency management, and privacy.
Healthcare organizations can be disrupted through natural disasters, weather emergencies, cybercrime, production system outages, data breaches, and more.
Healthcare organizations need a realistic business continuity & disaster recovery plans that ensure the availability of their operations along with the technology systems and third-party services that enable their work.
Healthcare organizations also need a structured and consistent crisis management process to ensure an effective response in partnership with emergency management agencies at the federal, state, county, and local government levels.
Healthcare Case Studies & Results
Bryghtpath has worked extensively in the healthcare industry – our expertise includes hospitals, clinics, healthcare technology providers, emergency medical providers, and pharmacies.
- A major healthcare technology provider retained Bryghtpath to ensure their resilience program for business continuity, crisis management, and IT disaster recovery met the requirements for HITRUST certification. Read the full case study here.
- A global healthcare organization, recently spun off from its parent company, retained Bryghtpath to develop, facilitate, and evaluate a Crisis Management Tabletop Exercise. Read the full case study here.
- One of the largest healthcare systems in the United States retained Bryghtpath to conduct and evaluate a systemwide mass casualty tabletop exercise to test their strategies, capabilities, and plans at a system level. Read the full case study here.
- A major healthcare technology company partnered with Bryghtpath to build, improve, and manage its business continuity program on a day-to-day basis. Read the full case study here.
- A leading provider of network-enabled software and services for the healthcare industry, recognizing the critical importance of being prepared to respond swiftly to reputational challenges, turned to Bryghtpath to strengthen its crisis communications and reputation management strategy. Read the full case study here.
- The global health division of one of the world’s largest corporations, spinning off from its parent company, retained Bryghtpath to develop a complete resilience program in less than four months. Read the full case study here.
- A primary U.S. healthcare technology provider, seeking to develop new solutions to the challenges of ransomware and cyberextortion attacks, retained Bryghtpath to conduct tabletop exercises for their IT & technology product teams. Read the full case study here.
- A major health insurance provider retained Bryghtpath to transform and manage their business continuity program through our Business Continuity as a Service offering. Read the full case study here.
- We developed and conducted a business continuity exercise for a major U.S. healthcare organization to help them improve resilience and meet their compliance & regulatory obligations. Read the full case study here.
- A major healthcare technology company, seeking to enhance its capability to respond to a cybersecurity incident, turned to Bryghtpath to develop and streamline its cybersecurity (data breach) incident response process within a dedicated plan aligned to its enterprise process. Read the full case study.
- A major U.S. healthcare organization, seeking to practice their recently updated cybersecurity incident response plan, turned to Bryghtpath to conduct a multi-day complex ransomware exercise. Read the full case study.
- Bryghtpath worked with the top hospital in the United States, as recognized by US News & World Report, on a wholesale reinvention of their enterprise global security program. Our work included conducting a broad benchmarking study of other top hospitals and healthcare systems in the United States, devising an internal communications strategy, and assisting in developing their strategy for a new Global Security Operations Center (GSOC) for the enterprise.
- Bryghtpath worked with a midwest integrated health system of clinics, hospitals, and emergency medical services to conduct a series of exercises intended to improve their response to production information systems disruptions. The exercise series led to widespread changes in the organization’s incident management processes for information technology incidents, including tighter integration with the organization’s emergency management framework.
- Bryghtpath worked with a leading healthcare technology provider to devise their business continuity, disaster recovery, and crisis management program. As a key partner in their program, Bryghtpath conducts all business continuity & disaster recovery lifecycle activities, business continuity & crisis management exercises, and an ongoing communications & awareness campaign on an annual basis.
- Bryghtpath worked with a Twin Cities-based integrated health system to conduct a detailed assessment of the organization’s physical security programs for its corporate headquarters location. This assessment was then used with executive leadership to successfully argue for additional resources, equipment, and staff to improve the safety and security for the organization’s headquarters.
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