Business Continuity and Crisis Management Consultants
Most Crisis Management & Business Continuity exercises are slow-moving, ponderous affairs that might check the box on an audit report but do little to create the environment that enables a true test of the plan and build the “muscle memory” necessary to mature a crisis management process or a business continuity plan. In our view, crisis management & …
Webinar: Leading crisis & business continuity exercises that don’t suckRead More
In this week’s episode of the Managing Uncertainty Podcast, Bryghtpath Principal & CEO Bryan Strawser takes a look at how to conduct an effective after-action process – or you may call it a Lessons Learned process at your organization. At Bryghtpath, we believe an effective after-action process is a critical component of learning from a …
Managing Uncertainty Podcast – Episode #50: Conducting an Effective After-Action ProcessRead More
What are the basic elements of a Travel Safety & Security Program? What are some of the things I need to ensure that we have in place? Where should I start with Travel Safety & Security? These are some of the questions that Bryghtpath Principal & CEO Bryan Strawser tackles in today’s episode on Travel …
Managing Uncertainty – Episode #39: Travel Safety & Security ProgramsRead More
You never know when something unexpected can cause damage to your brand’s reputation. Sometimes, poor timing means that a social media post is taken very differently than you intended. Other times, an issue with a product can lead unhappy customers to take their grievances online. While every brand suffers occasional missteps sometimes, the ones who …
Your Reputation Command Center: The need for a rapid response processRead More
What does the first hour after a critical incident look like? What is going on inside of a company’s Global Security Operations Center (GSOC)? In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & CEO Bryan Strawser and Senior Consultant Jennifer Otremba share their experiences of leading and working within a command center environment during a critical incident. Topics …
Managing Uncertainty Podcast: Episode #16 – The Golden HourRead More
Following a major incident or crisis, it’s time to take stock of your plans, processes, and efforts through a thorough after-action process, including a “hot wash” discussion. In this episode, Bryghtpath Principal & CEO Bryan Strawser and Senior Consultant Jen Otremba talk about the need for after-action processes, the immediate “hot wash” discussion after the …
Managing Uncertainty Podcast: Episode #9 – The Hot WashRead More
A crisis can come to your company’s doorstep in countless ways. From a data security breach, to workplace violence, to a plain old public relations (PR) disaster, your frontline managers should be prepared to respond to a wide range of incidents with a clear head, and a mind for how to secure your employees, your assets, …
Reacting to a crisis: What your frontline managers need to knowRead More
Bryghtpath Principal & CEO Bryan Strawser, along with Senior Consultant Jen Otremba, talk about the McDonald’s social media flap from this week, the need for companies to have a “radar screen” through a command center or social media monitoring center, and a bit about crisis management and crisis communications. Show Notes / Links: McDonald’s twitter …
Managing Uncertainty Podcast: Episode #2 – The McDonald’s Radar ScreenRead More
