In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how to create and conduct a rewarding crisis management exercise, providing tips to help you build a rich and rewarding exercise remotely or in person. Related Episodes & Blog Posts Blog Post: 5 Ways Coaching Can Help Your Business …
Managing Uncertainty Podcast – Episode #132: 7 Business Continuity Exercise Scenarios
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses 7 Business Continuity Exercise Scenarios that you can use to prepare your organization for disruption. Related Episodes & Blog Posts Blog Post: How to Evaluate Plan Effectiveness After Active Shooter Exercises Blog Post: Crisis Exercises: Why are they important? …
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5 Ways Coaching Can Help Your Business Continuity and Crisis Management Program
Are you and your team working harder than ever but still not making forward progress on your business continuity objectives? You’ve read all the books and listened to all the podcasts but you’re still at a loss for where to even begin. Or perhaps fear and doubt are simply keeping you from taking action. Whether …
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Business Continuity Awareness: Why It’s Important and How to Build It
Business continuity awareness is whether the people who have to act in a disruption know your program exists, know their part in it, and trust it enough to use it. Most organizations don’t have it. Their business leaders hear about business continuity twice: when the BIA update comes due, and when something breaks. That is …
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Managing Uncertainty Podcast – Episode #131: Suiting Up for a Crisis – Part 2
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses Part 2 of ‘Suiting Up for the Crisis’, focusing on being a part of the Crisis Management Team. This series is dedicated to helping crisis team leaders and crisis management team members prepare for their next crisis. Related Episodes …
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How to Create and Conduct a Rewarding Crisis Management Exercise
You’ve settled on a crisis management framework to understand your goals in creating a crisis management plan. You’ve written your plan. I can’t stress enough how important it is for you to exercise that plan. Below I’ve included tips to help you think through a rich and rewarding exercise, and how to conduct a crisis …
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Managing Uncertainty Podcast – Episode #130: Suiting up for the Crisis – The Crisis Leader
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses ‘Suiting up for the Crisis’ as a Crisis Leader. Topics discussed include what it takes to be a good crisis leader, the importance of thinking about crisis management as a team sport, and crisis management frameworks. In addition, Bryan …
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Managing Uncertainty Podcast – Episode #129: Corporate Citizenship in the Age of Unrest
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses corporate citizenship in the midst of economic, social, and political upheaval. With the renewed focus on corporate citizenship over the past two years, as companies have engaged their customers, employees, and communities in the midst of economic, social, and …
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Suiting Up for a Crisis: The Crisis Leader (drops “Part I”; Part II now redirects here)
A firefighter trains for hundreds of hours before running into a burning building. An emergency medical responder trains for about 60. And to become a crisis management leader? A whopping zero. And yet as your organization’s crisis team leader, although it may not be your everyday job to save human lives, a lot is still …
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Managing Uncertainty Podcast – Episode #128: A conversation with Steve Raffe of StarLeaf
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser is joined by Steve Raffe, Vice President of Strategy & Global Alliances at UK-based StarLeaf to discuss the lessons learned for organizations throughout the pandemic, how work has changed as a result of these lessons, the challenges that business continuity …
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Managing Uncertainty Podcast – Episode #127 – Engaging your Board on your Crisis Communication Strategy
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the best way to engage your board of directors in your crisis communication strategy. Topics discussed include board of directors and C-suite engagement, crisis management, crisis communications, reputation and issues management strategies, and crisis exercises. Related Episodes & Blog …
Managing Uncertainty Podcast – Episode # 126: Resilient Communities Need Public Private Partnerships to Survive
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses how resilient communities need public-private partnerships to survive. Related Episodes & Blog Posts Blog Post: Public/Private Partnerships – An overview Blog Post: Resilient Communities Need Public/Private Partnerships to Survive Episode #79: The Bryghtpath Global Security Framework Episode #99: Hurricane …
Managing Uncertainty Podcast – Episode #: 125 – What is resilience?
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses what is resilience? The concept seems straightforward in a personal context; building up the psychological fortitude to bounce back from all of life’s bumps and bruises. But what exactly does it mean for a business to be “resilient”? We …
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Managing Uncertainty Podcast – Episode #124: Business Continuity Standards – Which is right for you?
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses Business Continuity standards and how they can help you improve your business continuity and resiliency program. Topics discussed include the ISO 22301 Standard for Organizational Resilience, NFPA 1600, and the ASIS Business Continuity & Crisis Management Standard. Related Episode …
What Is Resilience?
Is it just me, or is “resilience” the new buzzword? The concept seems straightforward in a personal context; building up the psychological fortitude to bounce back from all of life’s bumps and bruises. But what exactly does it mean for a business to be “resilient”? We hear a lot of business leaders and highly trained …
Managing Uncertainty Podcast Episode #123: Plan Do Check Act and your BC Program
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the Plan Do Check Act Cycle in your Business Continuity Program. Topics discussed include the Plan Do Check Act Cycle, how the PDCA Cycle connects to the ISO 22301 Standard (and others), and how you can use the PDCA …
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Managing Uncertainty Podcast – Episode #122: A Personal Story
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser tells a personal story about an experience he had this past week around his Mom’s heart attack and the importance of helping family, friends, and loved ones recognize the signs of cardiac arrest. Related Episodes & Blog Posts Blog Post: …
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Plan-Do-Check-Act and your Business Continuity Program
Let’s talk about the law of aggregate marginal gains. As the theory goes, many tiny improvements add up to huge wins over time. In the case of the British Cycling Team, the accumulation of tiny improvements like improved handwashing, new massage gels and pillows, and tweaks to bike ergonomics were credited for the team’s wildly …
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Managing Uncertainty Podcast – Episode # 121: Metrics for Success in your Business Continuity Program
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the key metrics to measure the success of your business continuity program. Topics discussed include business continuity program metrics, maturity models and measurements for continuity programs, strategic metrics that your c-suite wants to see, and operational metrics that show …
Managing Uncertainty Podcast – Episode # 120: Getting to Yes on Continuity Program Investments
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses making the case for your business continuity program with your senior executives. Topics discussed include: bridging the gap from aspiration to action as a business continuity leader in your organization, positioning your argument, using metrics and benefits to bolster …
Business Continuity Metrics: How to Measure Whether Your Program Actually Works
In more than 30 years in business continuity and crisis management, one question still makes me cringe: “Are there metrics we should be tracking?” As I said on Managing Uncertainty, Episode 121: “In short, the answer is yes. Hell yes, there are.” The better question is which business continuity metrics to track, and that depends …
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Managing Uncertainty Podcast – Episode# 119: Best Practices in Harassment Investigations
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser shared best practices to follow in an investigation of sexual harassment or hostile work environment in your organization. Handled improperly, this can be one of the most critical reputational crisis situations you will ever face. Topics discussed include employing neutral, …
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Making the Case for Your Business Continuity Program
COVID-19. Wildfires. Heatwaves. Floods. In 2021, Gartner predicted that by 2025, 70% of CEOs would mandate a culture of organizational resilience. Resilience did make it onto the executive agenda. The budget didn’t always follow. With resiliency thrust into the limelight, many business continuity professionals may see their next step to sit back and wait for …
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Managing Uncertainty Podcast – Episode # 118 – Plan Your Ransomware Attack Response Now
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses one of the biggest threats facing businesses today: ransomware. Bryan discusses steps you can take to manage and survive ransomware attacks and crisis situations that can have deadly serious consequences to your organization’s operations, continuity, and reputation. Related Episodes …
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