It’s easy to look back on the bad things in life and think of how you might have handled things differently. Yet, an active shooter incident is not something to reflect on only after it happens. There is a connotation that every active shooter plans to commit an attack for weeks or months in advance. …
Your Reputation Management Command Center: Making Your Brand Crisis-Ready
After a social media misstep, some bad publicity or another issue, it can feel like your brand is under attack, particularly if you do not have a reputation management command center to assist you during this crisis. Hundreds of angry internet denizens, many of whom have never done business with you, are retweeting and tweeting …
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Decision Making in Times of Crisis
Its Friday at 4 pm and you get the call. Something bad, perhaps really bad, just happened. You are in charge – so now what? Take a deep breath, and follow these tips to lead during a crisis: Gather all of the information: The facts are important – and often will trickle in over time. …
Managing Uncertainty Podcast: Episode #1 – Shouldn’t we have a plan for alien invasion?
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal Consultant and CEO Bryan Strawser talks about the first question that any potential client asks: Shouldn’t I have a plan for alien invasion??! That’s not really the question, of course. What gets asked is this: Shouldn’t I have a plan for X?! That situation could …
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3 Essentials for Thriving in a Crisis
All it takes to hear about the latest company being tossed and turned because of crisis is watching the news. Recent headlines include the CEO of Wells Fargo resigning after fraudulent practices surfaced, Hurricane Matthew hitting the southeast coast devastating businesses and homes, and the Samsung Galaxy 7 phone being banned on aircraft due to …
Bryghtpath CEO on ‘Masters of Disaster Podcast’
Bryghtpath CEO Bryan Strawser appeared on the Masters of Disaster Podcast on April 25th, 2016 where he discussed the most important thing to know in crisis management – How your executives will work together, make strategic decisions, and communicate clearly during a crisis. Without a clear communication and decision making framework, detailed plans for specific …
Webinar: How to turn an incident into an opportunity for your business through effective incident management
In this presentation, Bryghtpath LLC Principal Consultant & CEO Bryan Strawser talks about how to turn an incident into an opportunity for your business by effectively managing the incident or crisis you are faced with in your organization. Topics discussed include crisis management, incident management, crisis communications, crisis leadership, business continuity, and organizational effectiveness. Key …