In this presentation, Bryghtpath LLC Principal Consultant & CEO Bryan Strawser talks about how to turn an incident into an opportunity for your business by effectively managing the incident or crisis you are faced with in your organization.
Topics discussed include crisis management, incident management, crisis communications, crisis leadership, business continuity, and organizational effectiveness.
- Key skill sets for an effective incident leader or crisis manager
- Situational awareness during an incident: how to obtain information and intelligence throughout an incident
- Examples of incident management frameworks that enable rapid decision making, escalation, and communication
Watch & Listen to the Presentation
An online version of the webinar is available on YouTube via the Professional Education & Certification Board (PECB).
How can we help you?
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