In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 by security and law enforcement officers in Chicago after refusing to exit the aircraft after the flight had been overbooked. The aftermath of this incident resulted in a significant reputational crisis for United Airlines. The …
How 2020 Shaped My 2023 Career
Figuring Out What I Want In 2018, the excitement of finishing my bachelor’s at Grand Canyon University was all-consuming. I was onto my Masters of Science in Leadership with an emphasis in Homeland Security and Emergency Management. I worked for the government in a legal setting, and I knew I was ready to pursue a …
Managing Uncertainty Podcast – Episode #183: Resilience should be at the top of your board’s agenda
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses why resilience should be at the top of your board’s agenda and how resilience professionals can best prepare their board for what’s next.
Building your Ransomware Playbook
Reading about the latest ransomware hack feels a lot like watching a bicyclist hurdle head-first over handlebars into a pile of gravel. “Oof, that had to hurt.” And, “boy, am I glad that wasn’t me.” But that’s where the similarity between the two stops. Because although you can take all the right steps to keep …
Managing Uncertainty Podcast – Episode #176: Investing in Year Two of Your Crisis Management Program
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal and Chief Executive Bryan Strawser discusses what year two of your crisis management program should entail. Topics discussed include misconceptions about year two, investing in your program and how to do it, and building a culture of resilience. Related Episodes and Articles Article: How to Successfully …
How to Successfully Grow in Year Two of Your Crisis Management Program
After a long year of working with consultants, querying and coordinating with your departments, building out crisis plans and messaging, and exercising them with your people, you’ve FINALLY checked the box on “set up a crisis management program.” Your crisis management plans are neatly collated in their new plastic-smelling binders and that extravagant fire extinguisher …
How to Successfully Grow in Year Two of Your Crisis Management ProgramRead More
Managing Uncertainty Podcast – Episode #170 – Bryghtpath’s Long Term Recovery Framework
In Episode #170 of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser, along with Senior Consultant Bray Wheeler, discuss Bryghtpath’s Long-Term Recovery Framework. When a crisis has shifted beyond the initial response phase and you’re settling in for the long-term recovery effort, our Long-Term Recovery Framework helps lay out the areas where …
Managing Uncertainty Podcast – Episode #170 – Bryghtpath’s Long Term Recovery FrameworkRead More
Overcoming Crisis Fatigue
Meditate. Exercise. Take a break from social media. For crisis managers struggling to keep their teams motivated and engaged, advice like this (which is mostly what is being meted out right now) feels cliche and remarkably unhelpful. Like your doctor telling you to eat less and exercise more to lose weight. If it were that …