How do you make a plan for a crisis situation that you didn’t see coming – the unforeseen crisis? That’s what we tackle in this week’s episode of the Managing Uncertainty podcast. Topics discuss include crisis frameworks, the Harvard National Preparedness Leadership Initiative (NPLI) program, crisis communications, situational awareness, and dealing with unknowns during a …
Managing Uncertainty – Episode #37: Taking care of the team during a crisis
How do you take care of the crisis team when you’re in the middle of a crisis? That’s the topic that Bryghtpath Principal & CEO Bryan Strawser tackles in this week’s episode. Topics discussed include emotional intelligence, maintaining balance in the middle of the critical moment, Harvard’s National Preparedness Leadership Initiative, and crisis leadership. Episode …
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Significant workplace violence incidents in the second half of 2018
2018 has unfortunately continued the trend of having violence dominate the news cycle. According to the Gun Violence Archive, for example, there have already been over 300 mass shootings this year alone. Even religious places such as synagogues are at risk for violent incidents. Workplace violence in the U.S. and Canada is no exception. The biggest problem that …
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Managing Uncertainty – Episode #40: Why we exercise our plans
Why do crisis or business continuity exercises? Are exercises really that valuable to maturing a crisis management or business continuity strategy? In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & CEO Bryan Strawser takes on that topic and more. Topics discussed include effective exercises, tabletop exercises, simulation exercises, integrated exercises, business continuity, crisis …
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An Overview of the Hospital Incident Command System (HICS)
The hospital incident command system (HICS) is an emergency response and preparedness system for hospitals. It enhances a hospital’s emergency capabilities both as an individual facility and as part of a broader response community. HICS also provides guidance for performing daily operations, pre-planned event and non-emergencies. The Hospital Incident Command System began to be implemented during the …
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Looking back at the 2017 Hurricane Season
The 2017 hurricane season brought attention to a glaringly obvious fact: businesses, communities, and individuals in the United States need to do more to prepare themselves for these types of catastrophic disasters. The effects of the natural disasters that struck the country in 2017 were devastating. According to The Washington Post, the hurricanes that rocked …
Lessons in Crisis Communications: Deepwater Horizon
The Deepwater Horizon spill was among the worst environmental disasters in history. Eleven platform workers lost their lives when the rig exploded on April 20, 2010. Over 4.9 million barrels of crude oil were released into the Gulf of Mexico, and many experts say that irreversible damage may have been done to the local environment. In addition …
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11 Crisis Communications Tips That Every Organization Should Master
You can never be sure when a crisis might strike your brand. In some cases, crises can be related to serious adverse events that can range from human disasters like active shooters to natural disasters like hurricanes or fires. In other cases, the disaster might just be a disaster for certain stakeholders, such as the need to …
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