Business Continuity and Crisis Management Consultants
Coach Liam stood at the edge of the practice field, watching his group of young players run through their warm-ups. The energy and enthusiasm were there, but something was missing. Week after week, he had been running practices, letting the kids scrimmage, giving them a few pointers, and hoping they’d improve through experience. But game …
The Practice Plan: How to Measure Crisis Response Effectiveness in Your ExercisesRead More
Major external events like the Super Bowl, FIFA World Cup, political conventions, and the Olympics present significant opportunities and risks for organizations. These events can introduce security threats, strain infrastructure, disrupt operations, and challenge reputations, making strong preparedness strategies essential. As time goes on, senior leaders and other stakeholders will inevitably begin asking questions such …
The modern landscape is turbulent and often frustrating, demanding organizations, communities, families, and individuals be prepared for disruptions that can strike from any direction. Crises can upend operations and erode trust, whether it’s a sudden economic downturn, a pandemic, a natural disaster, or a cyberattack. However, those who invest in thoughtful preparation and robust management …
Building a Robust Crisis Management Program During Turbulent TimesRead More
Imagine a small software company facing a massive cyberattack. Initial signs were a few reports of unusual system behavior, which seemed insignificant. Leaders hesitated, unsure whether to sound the alarm or wait for more information—perhaps “better” or more definitive information. Hours later, sensitive customer data was compromised, and the damage was irreversible. This scenario underscores …
Why It’s So Hard to Activate a Crisis Management ProcessRead More
Most people who underprepare for a disaster are not ignorant of the risk. They know about it. They underprepare anyway. That gap between knowing and doing is the psychology of preparedness, and it applies to your executives and your crisis team as much as it applies to households. I’m not immune to it. When I …
The Psychology of Preparedness: Why Smart People Underprepare, and How to Change ItRead More
Discover the best crisis communication tools for 2024. Learn how to protect your brand and respond effectively to any crisis with these cutting-edge solutions.
Crisis Communication Tools: What Your Team Needs Before You Buy a PlatformRead More
Discover reputation management case studies from leading brands. Learn how they successfully navigated crises to reshape their image!
Reputation Management Case Studies: Three Big Brand TurnaroundsRead More
If you’re a recent graduate, a senior student, or a career shifter looking for a rewarding career, we have the perfect guide for you. The newest digital course from Bryghtpath, “Preparing for Careers in Resilience”, hosted by industry expert Bryan Strawser, is here to provide you with invaluable insights into these booming fields. This course …
Managing Uncertainty Podcast – Episode #211: Preparing for Careers in ResilienceRead More
Learn when to call a Crisis Communications Expert. Their expertise can guide your company through crises, safeguarding reputation and continuity.
When to Call a Crisis Communications Expert: A Guide to Hiring a Crisis PR ExpertRead More
Navigate misinformation during a crisis with our guide. Learn strategies for reputation management, internal communication and transparency.
Handling Misinformation During a Crisis: A Practical GuideRead More
Discover the incredible potential of artificial intelligence in transforming our world as we discuss Mark Andreessen’s thought-provoking article, “Why AI Will Save the World” From augmenting human intelligence to the birth of a golden age for the creative arts, AI’s impact on productivity, innovation, and empathy is nothing short of groundbreaking. Join Bryghtpath Principal & …
Managing Uncertainty Podcast – Episode #202: AI Will Save the WorldRead More
Can you believe we’ve reached our 200th episode? To celebrate, we’re taking you on a journey through the unique stories of each Bryghtpath team member – from the paths that led them to the company to their childhood dreams. You won’t want to miss these fun and insightful tales that reveal the people behind Bryghtpath’s …
A forklift accident results in a fatality. What do you do? Emotions are running high, and you have a million thoughts running through your head. What do I tell the boss? How do I handle the publicity? This is the situation our client found themselves in when a forklift accident caused a fatality at their …
In this episode of the Managing Uncertainty Podcast, Principal and Chief Executive Bryan Strawser dives into General Mills’ Q2 2023 earnings report to showcase why it’s essential to align your resilience strategies for business continuity, crisis management, and crisis communications with your organization’s business objectives. Topics discussed include knowing how to read an earnings statement, …
Managing Uncertainty Podcast – Episode #178: Inside an Earnings ReleaseRead More
When your company ends up on the news for its next (inevitable) data breach, will your company know what to say, who will do the “saying,” and how you plan to follow up with media requests? In other words, has your company learned to build a crisis communications strategy? If your company is known for …
How to Build a Crisis Communications Strategy from ScratchRead More
Pandemics, droughts, floods, school shootings, political turmoil, war. Is it just me, or does it seem like a lot of us are stuck in a riptide of never-ending crises? Flailing arms, saltwater up our noses, a mild sense of panic at what lurks below, and exhaustion setting in. Yet now is not the time to …
Using Crisis Microsimulations to Counter Crisis Fatigue and Boost ResilienceRead More
BP’s Deepwater Horizon crisis is the case study I come back to most, because it failed twice. The crisis management failed: the plan on file couldn’t guide a real response, and the company’s early numbers were wrong. The crisis communications failed: BP’s executives made a human tragedy about themselves. Either failure would have hurt. Together, …
Deepwater Horizon Case Study: BP’s Crisis Management and Communications FailuresRead More
A few years ago I was settling into my seat on a flight to the land of mai tais and palm trees, tray table secured and seat back in its full upright position. The crisis management nerd in me listened closely to the safety briefing. “In the event that the cabin loses pressure, ensure your …
The Role of HR in Crisis Management: Before, During, and AfterRead More
The World I Knew Have you ever looked at your alarm on a Monday morning and dreaded what happens next? Watching my phone change from 6:18 a.m. to 6:19 a.m. to 6:20 a.m. (insert blaring alarm), I knew my countdown to what I considered the start of a normal working week only meant one thing. …
After-action reporting is how an organization stops repeating its own mistakes. Every crisis and every exercise leaves behind lessons, and most of them evaporate within a month. A structured after-action process, ending in a written After-Action Report (AAR) with owners and dates, is what turns those lessons into changes. A few years ago my younger …
After-Action Reporting: How to Conduct an Effective After-Action ProcessRead More
We’ve written before about establishing a crisis management framework and conducting crisis management exercises. A framework documents your organization’s intent to prepare for a crisis and your unique requirements to meet events. Exercises build your crisis management capabilities into muscle memory. In this article, we’ll discuss how to write a crisis management plan, the part …
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses corporate citizenship in the midst of economic, social, and political upheaval. With the renewed focus on corporate citizenship over the past two years, as companies have engaged their customers, employees, and communities in the midst of economic, social, and …
Managing Uncertainty Podcast – Episode #129: Corporate Citizenship in the Age of UnrestRead More
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses the best way to engage your board of directors in your crisis communication strategy. Topics discussed include board of directors and C-suite engagement, crisis management, crisis communications, reputation and issues management strategies, and crisis exercises. Related Episodes & Blog …
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses what is resilience? The concept seems straightforward in a personal context; building up the psychological fortitude to bounce back from all of life’s bumps and bruises. But what exactly does it mean for a business to be “resilient”? We …
Managing Uncertainty Podcast – Episode #: 125 – What is resilience?Read More
