Your organization has a resilience program in place, or at least some elements of a program, but you’re looking to optimize and mature what you’re doing within your organization.
This might mean that you’re stuck with some challenges and are looking for new & innovative methods to get your program unstuck and move it forward.
It might mean that you’re unsure what you need to do next to grow, optimize, and mature your program, and you’re looking for expert assistance and an outside perspective to nudge folks forward.
Or you might be looking to bring in a partner to take on some elements of your program on a managed service basis.
Whatever your needs for program optimization & maturity, we’re here to help you.
Resiliency Diagnosis: Evaluate your program and capabilities
In the event of a significant disruption to your organization, how will your company respond?
No one enjoys thinking about crisis management, business continuity, disaster recovery, or reputation management.
But this much is certain: your business will face unexpected disruptions.
Understanding how your program and capabilities stack up is the first step to being able to mature your program – even if you don’t have a formal business continuity & crisis management program today.
Our Resiliency Diagnosis process is the perfect way to advance your business continuity, crisis management, and/or disaster recovery program.
Our thorough standards-based review culminates in a full report, maturity model scoring, and clear recommendations for improvement.
You’ll know exactly where you stand and how to go about rapidly improving your current state of resiliency.
Optimizing & Maturing your Program
When seeking to optimize and mature a resilience program, the best starting point is often a program evaluation to understand where the organization currently sits with its program – how it compares to similar companies and industry standards – and where should be done to mature the program in the next 18-36 months.
Our Resiliency Diagnosis process, detailed above, is our proprietary methodology for conducting and delivering such a program evaluation.
Once a clear roadmap has been established, we’re often looking at optimizing or maturing some specific program elements – identified through the Resiliency Diagnosis observations & recommendations.
Recommendations vary by organization, of course, but some common areas of focus include:
- Establishing effective program governance & metrics
- Crisis Management Framework & Plan
- Develop a Crisis Management Framework & plan, including templates, checklists, meeting agendas, communication templates, and other necessary documentation
- Assist in standing up a new Crisis Management Team (CMT)
- Business Continuity Program
- Develop programmatic documentation such as a business continuity and/or crisis management policy, operational framework, and plan template
- Facilitate development of business continuity plans for all identified critical functions in the organization
- Document the follow-on program lifecycle for future years
- Share BIA data with Information Technology to align technology capabilities as necessary
- Rapid Response / Crisis Communications Messaging
- Develop rapid response crisis communications capability aligned with crisis management framework for reputational issues
- Develop templated messaging and holding statements for identified risks
- Develop & implement an exercise strategy covering business continuity, crisis management, and/or crisis communications
- Explore outsourcing components or the entire program on a managed service basis through offerings like Business Continuity as a Service
- Augment a current program by helping to advance your strategies, such as a crisis exercise strategy, a facilitated crisis tabletop or simulation exercise, outsourcing your awareness strategy, developing emergency procedures, or designing & implementing a Global Security Operations Center.
There are many other areas where expert advice and counsel from our organization can assist you as you seek to optimize and mature your existing resilience program.
See our full list of capabilities, the results we’ve delivered for our other clients, and then contact us to discuss your specific needs.
Not sure how to advance your resilience program?
Your business continuity, crisis management, and/or crisis communications program is stuck.
You feel like you’re spinning around and around on a hamster wheel. You and your team, if you have one, are working harder than ever before but the program seems to not be advancing.
Year over year, you’re facing the same problems over and over again.
You know you need to make changes but you’re paralyzed by uncertainty on what to do next.
You’ve tried to educate yourself about how to move your program out of this rut. You’ve read all the books, listened to all the podcasts, caught up with all of the journals. You’ve watched webinars and probably have read a small mountain of material – but you’ve not been able to figure out how to apply any of this to your program.
Imagine knowing exactly what to do next.
Our 1:1 Coaching may be just what you need.
Business Continuity as a Service
Another option for optimizing and maturing your program is to explore managed services such as Business Continuity as a Service.
Our Business Continuity as a Service (BCaaS) product gives you the power to quickly launch or improve your business continuity program. Our business continuity experts will manage your entire program, working as integrated members of your team to improve your organization’s resiliency.
Our BCaaS offering is built around the ISO 22301 standard for organizational resilience.
Why Business Continuity as a Service?
Hiring an In-House Team Can be Difficult
Business continuity as a service lets you rapidly access experienced continuity experts, without having to recruit or hire them as direct employees.
Many of the companies we work with think of our team as embedded members of their teams — integrating our experts directly into their processes as we oversee their continuity programs.
In-House Teams have High Fixed Costs
The nature of business continuity is that you never know exactly when your program will be called into action. A company must build an in-house team and create its business continuity program years before a major disruption brings the team into action.
The staff costs and leadership investment required to create and maintain an in-house continuity program are significant — more than some companies want to invest.
Business continuity as a service is significantly more flexible. You’ll see improvements to your continuity program much faster than you would by hiring in-house, and you won’t have to worry about management overhead, losing staff, or replacing a key team member.
It’s Difficult to Scale In-House Capabilities when Disaster Strikes
When a disruption happens, companies often need to rapidly add members to their continuity team.
Since you can’t hire and onboard continuity experts in the critical moment, companies find themselves pulling staff with no experience in resiliency — then asking them to help in an emergency capacity.
By contrast, business continuity as a service empowers you can scale up quickly, accessing continuity experts to the team as needed — letting you adjust faster than you could otherwise.
Premium Training Courses
Our premium courses are intended to provide a deep perspective into a specific subject matter in a way that helps leaders at any level be able to make an immediate, significant impact in their area of responsibility.
Our courses capitalize on the decides of expertise of the Bryghtpath team of experts. Our team has both deep subject matter expertise and practical experience around the globe with the topics we teach in our courses.
The complete online course that builds strong crisis leaders & effective crisis programs
Reposition your Business Continuity Program while growing your credibility as a continuity leader
The complete solution to managing threatening behavior in your workplace or school
When you’re exploring optimizing or maturing a resilience program, there are alot of factors to consider.
Here we’ve selected several recent articles that may help you along this path as you think about how you want to optimize and mature your existing program.
In addition, you may want to consider reviewing our Ultimate Guide to Business Continuity and/or our Ultimate Guide to Crisis Management, where we’ve presented the best of our strategic thoughts in those two domains with links to more in-depth resources and articles.
Automate your Awareness Strategy
Many business continuity, crisis management, and security leaders yearn for stronger awareness within their organizations around their programs and basic steps that teams and employees can take to build a more resilient organization. We view awareness as a critical component of building an effective resilience culture in your organization. Whether it’s due to competing priorities, other program focuses, or just not having enough time – we’ve seen that many leaders struggle to get an awareness program off the ground.
Our team of battle-tested experts at Bryghtpath has put together packages and a subscription program of awareness articles and graphics that you can use for your program with minimal work on your end.
All you need to do is “fill in the blanks” and ensure the terminology and links align with your organization’s needs, and you’re good to go!
Learn more about Bryghtpath’s Awareness packages & subscriptions >>
Exercise in a Box: Automate your Exercise Strategy
In our experience, business teams that practice crisis, disruption, and business continuity scenarios respond faster and recover more quickly than teams that do not.
Managing crisis & continuity exercises for hundreds of business units worldwide is a tall order. That’s why we’ve developed a set of crisis & continuity exercises that can be executed by a business leader in an hour or less – and don’t require expert facilitation from a crisis management or business continuity team.
Our Exercise in a Box scenarios and materials were written by the battle-tested experts in crisis management, business continuity, and crisis communications at Bryghtpath.
Learn about our full set of capabilities
Bryghtpath is well positioned to guide and assist your organization as you embark on your resilience journey.
We can help.
Let the experts at Bryghtpath put their decades of experience to work for your organization
Our team has the experience, tools, and partnerships to help your organization successfully navigate the rough waters ahead – and ensure your organization is prepared.