Preparedness in the Face of Crisis
We help complex organizations design, implement, and sustain world-class
crisis management and emergency preparedness programs aligned with ISO 22361
and built for today’s risk landscape.
Why Crisis Management is a Strategic Imperative
From cyberattacks and reputational threats to extreme weather and geopolitical unrest, today’s crises move fast and hit hard.
Crisis and emergency preparedness aren’t about checklists but about protecting lives, brands, and businesses.
“Organizations with robust crisis management plans are significantly more likely to recover swiftly from unexpected disruptions.”
Our Proven Process
We partner with your team to create a crisis management capability that is strategic, scalable, and ready for any disruption.
Diagnose.
Our Resiliency Diagnosis® evaluates your current crisis management maturity against ISO 22361 and peer best practices.
We assess crisis governance, escalation, communications, cyber integration, and emergency response. You receive a prioritized roadmap with actionable recommendations.
Design.
We architect your crisis program to align with your organizational structure, risk appetite, and operational complexity.
This includes governance, playbooks, emergency plans, cyber incident response protocols, and escalation structures.
Deliver.
We help you operationalize your crisis program through exercises, coaching, training, and leadership alignment.
We build confidence through testing, exercises, and continuous improvement planning.
Evolve.
Resilience isn’t a one-time achievement—it’s a continuous journey. We help you sustain and mature your crisis management capability over time.
- Establish governance and performance metrics
- Conduct post-incident reviews and annual refreshes
- Adapt to emerging threats, business change, and regulatory shifts
- Provide executive coaching and long-term advisory support
Our Crisis Management Services
➡️ Resiliency Diagnosis®️
Uncover strengths and gaps in your crisis management maturity.
- A comprehensive, multi-week strategic assessment of your crisis and emergency management capabilities
- Benchmarked against ISO 22361 and best practices across sectors
- Results in a clear, prioritized roadmap aligned with your operations and risk profile
➡️ Crisis Management Program Development & Implementation
Build or mature your crisis program from the ground up.
- Crisis governance structure and executive ownership
- Severity levels, crisis management team structure
- Integration with business continuity, information technology, cybersecurity, legal/compliance, cybersecurity, and others
- Policy development and standard operating procedures
➡️ Emergency Planning
Develop life safety protocols and site-level readiness.
- Evacuation and shelter-in-place procedures
- Facility-specific planning and regulatory alignment
- Life safety integration and training programs
- Ideal for global enterprises and site-level leadership
➡️ Crisis Exercises
Strengthen response through realistic simulations.
- Tabletop and immersive simulations
- After-action facilitation, reporting, and improvement planning.
- Realistic scenarios based on your risk profile
➡️ Cyber Incident Response Planning
Develop a strategic and executable cyber IR plan.
- Aligns with your threat profile and compliance needs
- Clarifies roles, escalation triggers, and ownership
- Fully integrates with crisis management and business continuity functions
➡️ Cyber Crisis Exercises
Test readiness for ransomware, breaches, and digital disruption.
- Tabletop and simulation exercises of ransomware, data breaches, and regulatory events
- Designed to exercise coordination across the whole organization, not just technical teams
- Custom-built for your environment, incident response plan, and regulatory needs
→ Explore Cyber Crisis Exercises
➡️ GSOC Consulting (Global Security Operations Center)
Design and optimize your intelligence and monitoring capabilities.
- Strategic design and operating models for GSOCs
- SOPs, playbooks, and real-time escalation protocols
- Technology integration and enablement
- Supports global and regional threat monitoring
➡️ Crisis Playbook®️
Turnkey response plans, ready when you are.
- A self-service library of scenario-based response plans
- Customizable for immediate implementation by your team
- Build for speed, credibility, and operational readiness
➡️ 1:1 Resilience Coaching
Build strategic influence and confidence as a resilience leader.
- Executive coaching tailored to crisis, continuity, and resilience roles
- Focused support on leadership, influence, and program impact
- For BC/CM leaders, CISOs, risk execs, and emerging resilience talent
Proven Results Across Complex Organizations
“Bryghtpath helped us stand up a crisis program from zero and run our first C-Suite exercise within 90 days.”
— VP, Global Security, Global Technology Company“Their emergency planning and crisis response guidance helped us protect people, reassure regulators, and keep operations moving.”
— Vice President, Communications, Global QSR Chain
Practicing response & recovery through an effective crisis management tabletop exercise for a global healthcare organization
A global healthcare organization, recently spun off from its parent company, retained Bryghtpath to develop, facilitate, and evaluate a Crisis Management Tabletop Exercise.
Enhancing a leading technology firm’s crisis communications & reputation management strategy with Bryghtpath
A leading provider of network enabled software and services for the healthcare industry, recognizing the critical importance of being prepared to respond swiftly to reputational challenges, turned to Bryghtpath to strengthen its crisis communications and reputation management strategy.
Ransomware Exercise for a Major Healthcare Technology Company
A major U.S. healthcare organization, seeking to practice their recently updated cybersecurity incident response plan, turned to Bryghtpath to conduct a multi-day complex crisis simulation exercise centered on a realistic ransomware incident.
Ransomware Exercise for a Major Healthcare Technology CompanyLearn More
Business Continuity Exercise for a Major Healthcare Technology Company
Bryghtpath developed and conducted a business continuity exercise for a major U.S. healthcare organization to help them improve resilience and meet their compliance & regulatory obligations.
Business Continuity Exercise for a Major Healthcare Technology CompanyLearn More
Establishing a Business Continuity & Crisis Management Program in a Major Retailer
A major US-based home decor retailer approached Bryghtpath to build & implement a business continuity & crisis management program from scratch. The Opportunity A major retailer, challenged by its board to improve resiliency and incident management, realized it needed to establish a full business continuity & crisis management program. The company had previously managed several …
Establishing a Business Continuity & Crisis Management Program in a Major RetailerLearn More
Operationalizing a Global Security Operations Center (GSOC) for a leading E-Commerce Company
In an increasingly interconnected world, a South Korean e-commerce company with a global footprint had to grapple with various potential threats ranging from data breaches to logistics disruptions & violent attacks.
Building Resilience: Developing a Comprehensive System Emergency Management Program for a Major Healthcare System
Faced with the challenge of establishing a system emergency management capability across its vast network, a major healthcare system partnered with Bryghtpath to design and implement a comprehensive System Emergency Management Program, meeting ISO 22361 standards and Joint Commission requirements while integrating seamlessly with existing hospital capabilities.
From Disruption to Action: Preparing a Technology Firm’s C-Suite for Crises
Faced with the risk of a major vendor disruption crippling their operations, a leading technology firm leveraged a customized C-Suite crisis management exercise to strengthen their readiness and resilience.
From Disruption to Action: Preparing a Technology Firm’s C-Suite for CrisesLearn More
Protecting an Iconic Brand Globally through Real-Time Intelligence Monitoring
One of the world’s iconic brands, struggling to protect its global footprint, turned to Bryghtpath to develop and operationalize a new global intelligence strategy and 24×7 intelligence center to monitor and react in real-time as events threatened their people and assets around the globe.
Protecting an Iconic Brand Globally through Real-Time Intelligence MonitoringLearn More
Why Bryghtpath?
Clients who partnered with Bryghtpath saw improvements in crisis program maturity from informal and reactive to structured, documented, and strategically aligned—within 12–24 months.
— Bryghtpath Report – Strengthening Organizational Resilience in a Complex World
- Decades of experience leading real-world crisis and emergency response
- Veteran practitioners—not theorists or junior associates
- Cross-functional expertise: ops, cyber, security, comms, continuity, IT disaster recovery
- Seamless integration with risk, information technology, cybersecurity, and communications functions.
- Trusted by Fortune 100s, public agencies, and global nonprofits
Frequently Asked Questions
What’s the difference between crisis management and emergency planning?
Emergency planning focuses on life safety and physical response; crisis management includes strategic decision-making, comms, and reputational impact.
What is the Resiliency Diagnosis®?
It’s a strategic assessment of your crisis readiness, benchmarked against ISO 22361. You receive a roadmap tailored to your risks, capabilities, and executive needs. Explore Resiliency Diagnosis®️ →
Can you help us build a crisis program from scratch?
Yes. From governance to plans, roles, and training—we help you design and operationalize an enterprise-ready crisis program.
Do you run cyber-specific exercises?
Absolutely. Our cyber crisis exercises are custom-designed and facilitated to test your actual team’s response to breaches, ransomware, and disclosure events.
What is Crisis Playbook®?
It’s a library of pre-developed, scenario-specific response plans you can purchase and use internally. No consultant required. Explore Crisis Playbook®️ →
What industries do you specialize in?
We serve clients across finance, tech, healthcare, retail, higher education, manufacturing, and more. Learn about our Industry Expertise →
Who benefits from 1:1 coaching?
Crisis leaders, executive sponsors, or professionals navigating complex change who want strategic clarity and leadership support. Learn more about Coaching →
Resources to Explore
The Ultimate Guide to Crisis Management
A comprehensive breakdown of how to build, lead, and evolve a crisis program that performs when it counts.
Read the Guide →
Managing Uncertainty Podcast
Insights from Bryan Strawser and guests on crisis leadership, planning, and lessons from the field.
Listen Now →
Crisis Playbook®
Explore our self-service crisis plan library built for speed and credibility.
View the Product →
From Panic to Poise: Crisis Management in the Modern World
A must-read for today’s crisis leaders, this book distills decades of real-world experience into a clear, actionable guide for leading through chaos with confidence.
Get the Book →
Whitepaper: Mastering Uncertainty – The Case for Resilience
A strategic whitepaper on why organizations must embrace proactive resilience in today’s risk landscape—and how to start.
Download the Whitepaper →
Whitepaper: The Strategic Edge – Wielding Influence as a Resilience Leader
Learn how top-performing continuity and crisis leaders build influence, drive change, and earn a seat at the executive table.
Get the Whitepaper →