Following a major data incident, a global retailer based in the United States partnered with Bryghtpath to evaluate and enhance its resilience capabilities using the Resiliency Diagnosis® process.
The Opportunity
A global retailer based in the United States sought to evaluate and enhance its resilience capabilities to align with industry best practices and address evolving business needs. With a focus on business continuity, crisis management, and disaster recovery, the organization aimed to assess its current program, identify opportunities for improvement, and develop a clear, actionable roadmap to elevate its overall resilience and preparedness.
Recognizing the need for expert insights and a proven methodology, the organization engaged Bryghtpath to lead this critical evaluation.
Approach and Results
Bryghtpath leveraged its proprietary Resiliency Diagnosis® process to thoroughly evaluate the organization’s resilience capabilities. Using the ISO 22301 standard as a framework, we assessed business continuity, crisis management, and disaster recovery programs, identifying strengths and uncovering areas for improvement. Through interviews, document reviews, and maturity modeling, we developed a detailed understanding of the organization’s current state and future needs.
The results were delivered in a comprehensive report, including actionable recommendations, an ISO 22301 Maturity Model assessment, and a tailored roadmap for improvement. We also facilitated interactive sessions with stakeholders, executives, and the board to ensure alignment and clarity on next steps.
This approach provided the organization with a strategic path forward, enabling it to enhance resilience and prepare for future challenges effectively.
Key Activities
- Evaluated resilience capabilities (business continuity, crisis management, and disaster recovery) using Bryghtpath’s Resiliency Diagnosis® and ISO 22301.
- Delivered a detailed report with observations, recommendations, and a maturity assessment using the ISO 22301 Maturity Model.
- Presented findings and recommendations to stakeholders, executives, and the board through tailored sessions.
Outcomes
- Provided a clear roadmap to enhance resilience capabilities across business continuity, crisis management, and disaster recovery.
- Strengthened program maturity with actionable recommendations and alignment to ISO 22301 standards.
- Equipped the organization with tools and insights for ongoing self-assessment and continuous improvement.
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