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Current Issues: Best Practices for Mail Screening

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Given the last few days of activity around suspicious packages being sent to current & former Democratic Party leaders, celebrities, and news organizations, it’s worth taking a moment to review your organization’s mail screening and handling procedures. It’s important to point out that at this time, most of this bombing campaign appears aimed at a …

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An Overview of the Hospital Incident Command System (HICS)

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The hospital incident command system (HICS) is an emergency response and preparedness system for hospitals. It enhances a hospital’s emergency capabilities both as an individual facility and as part of a broader response community. HICS also provides guidance for performing daily operations, pre-planned event and non-emergencies. The Hospital Incident Command System began to be implemented during the …

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Looking back at the 2017 Hurricane Season

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The 2017 hurricane season brought attention to a glaringly obvious fact: businesses, communities, and individuals in the United States need to do more to prepare themselves for these types of catastrophic disasters. The effects of the natural disasters that struck the country in 2017 were devastating. According to The Washington Post, the hurricanes that rocked …

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Lessons in Crisis Communications: Deepwater Horizon

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The Deepwater Horizon spill was among the worst environmental disasters in history. Eleven platform workers lost their lives when the rig exploded on April 20, 2010. Over 4.9 million barrels of crude oil were released into the Gulf of Mexico, and many experts say that irreversible damage may have been done to the local environment. In addition …

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Diving into the Secret Service’s Report on School Threat Assessment Teams

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According to one study recently conducted by the experts at DoSomething.org, 20% of high school students in particular reported that they were bullied at least once at school during the 2011 school year. Likewise, it was revealed that a full 6% of high schoolers stayed home during the course of a single month because they …

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11 Crisis Communications Tips That Every Organization Should Master

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You can never be sure when a crisis might strike your brand. In some cases, crises can be related to serious adverse events that can range from human disasters like active shooters to natural disasters like hurricanes or fires. In other cases, the disaster might just be a disaster for certain stakeholders, such as the need to …

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