In this episode of the Managing Uncertainty Podcast, Bryan Strawser, Principal and CEO at Bryghtpath, discusses insights from the Business Continuity Institute’s Annual Crisis Management Report.
He points out a worrying trend: 29% of employees don’t know their organization’s crisis plans, highlighting the need for better communication and training. Bryan talks about how organizational silos can harm crisis response and stresses the importance of a collaborative approach involving all employees.
He also looks at the changing landscape of crisis management, noting that cyber incidents and reputational risks are now major threats. Bryan emphasizes the need for regular training and simulations to foster a culture of readiness and resilience.
Additionally, he discusses the dual role of technology in crisis management, acknowledging its advantages while warning about the vulnerabilities it brings.
Lastly, he highlights the importance of breaking down silos and ensuring clearly defined roles and effective communication tools for a cohesive crisis response.