Business Continuity and Crisis Management Consultants

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Overcoming Crisis Fatigue

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Meditate. Exercise. Take a break from social media. For crisis managers struggling to keep their teams motivated and engaged, advice like this (which is mostly what is being meted out right now) feels cliche and remarkably unhelpful. Like your doctor telling you to eat less and exercise more to lose weight. If it were that …

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Beyond ROI: The Value of Effective Crisis Management

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Not all crises come with a silver lining.  But in the case of COVID, its global reach earned the discipline of crisis management fresh interest, as crisis management savvy organizations quickly stood apart from their lesser prepared counterparts. Like one of our clients, a large technology company, based in the U.S. but with extensive operations …

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Using Crisis Microsimulations to Counter Crisis Fatigue and Boost Resilience

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Pandemics, droughts, floods, school shootings, political turmoil, war. Is it just me, or does it seem like a lot of us are stuck in a riptide of never-ending crises? Flailing arms, saltwater up our noses, a mild sense of panic at what lurks below, and exhaustion setting in. Yet now is not the time to …

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How to Build a Crisis & Business Continuity Exercise Strategy

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Strategy. It’s what separates the winners from the losers. In sports. In war. And in business. So why do so many organizations fail to implement one for their crisis and business continuity exercises and then wonder why their program continues to flail? Implementing a crisis and business continuity exercise strategy doesn’t have to be complicated. …

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What (Almost) Everyone Gets Wrong About the Business Continuity Lifecycle

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Business continuity and crisis planning is not a one-and-done event. Still, I see a lot of businesses make this pivotal mistake. They put in a lot of work conducting their initial business impact analysis (BIA), identifying the resilience gaps, creating plans, policies, lists, and procedures, and distributing these throughout the organization. Then they quit. In …

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How to Champion Your Business Continuity Program as an Executive Sponsor

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Are you an executive leader wondering how you can more effectively champion your business continuity and crisis management program as an executive sponsor? While many companies recognize that active executive sponsorship is a top driver of project or program success, they often do little to equip executive sponsors on how to do it well. We …

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