Business Continuity and Crisis Management Consultants
In today’s rapidly changing business landscape, the ability to withstand and quickly bounce back from disruptions has become more important than ever. The evolving nature of risks – from cyber threats to natural disasters, global pandemics, and supply chain disruptions – have spotlighted the critical need for businesses to implement business resilience best practices. Building …
9 Best Practices for Building Resilience Against DisruptionsRead More
In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 by security and law enforcement officers in Chicago after refusing to exit the aircraft after the flight had been overbooked. The aftermath of this incident resulted in a significant reputational crisis for United Airlines. The …
Private sector emergency managers play a crucial role in long-term recovery following a disaster. These professionals must prioritize strategic planning, collaboration, risk reduction, and continuous improvement to ensure the successful rebuilding of affected communities and businesses. Private-sector emergency managers can contribute to their organizations’ and communities’ overall resilience by focusing on these key areas. However, …
A forklift accident results in a fatality. What do you do? Emotions are running high, and you have a million thoughts running through your head. What do I tell the boss? How do I handle the publicity? This is the situation our client found themselves in when a forklift accident caused a fatality at their …
Reading about the latest ransomware hack feels a lot like watching a bicyclist hurdle head-first over handlebars into a pile of gravel. “Oof, that had to hurt.” And, “boy, am I glad that wasn’t me.” But that’s where the similarity between the two stops. Because although you can take all the right steps to keep …
After a long year of working with consultants, querying and coordinating with your departments, building out crisis plans and messaging, and exercising them with your people, you’ve FINALLY checked the box on “set up a crisis management program.” Your crisis management plans are neatly collated in their new plastic-smelling binders and that extravagant fire extinguisher …
How to Successfully Grow in Year Two of Your Crisis Management ProgramRead More
Meditate. Exercise. Take a break from social media. For crisis managers struggling to keep their teams motivated and engaged, advice like this (which is mostly what is being meted out right now) feels cliche and remarkably unhelpful. Like your doctor telling you to eat less and exercise more to lose weight. If it were that …
Not all crises come with a silver lining. But in the case of COVID, its global reach earned the discipline of crisis management fresh interest, as crisis management savvy organizations quickly stood apart from their lesser prepared counterparts. Like one of our clients, a large technology company, based in the U.S. but with extensive operations …
Beyond ROI: The Value of Effective Crisis ManagementRead More
