In the past few months, we’ve talked about establishing a crisis management framework and conducting crisis management exercises. A framework documents your organization’s intent to prepare for a crisis and your unique requirements to meet events. Exercises build your crisis management capabilities into muscle memory. In this article, we’ll discuss how to craft a plan, …
Conference And Public Event Crisis Management Plans: How To Ensure That Your Event Is Safe
The typical workday does not pose much of a risk of a crisis to the typical worker in America. The workplace is a fairly safe and sanitary place where people congregate to get business done and to earn their paycheck. However, the risk profile might be heightened when a company is putting on a public …
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5 Ways Coaching Can Help Your Business Continuity and Crisis Management Program
Are you and your team working harder than ever but still not making forward progress on your business continuity objectives? You’ve read all the books and listened to all the podcasts but you’re still at a loss for where to even begin. Or perhaps fear and doubt are simply keeping you from taking action. Whether …
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How to Create and Conduct a Rewarding Crisis Management Exercise
You’ve settled on a crisis management framework to understand your goals in creating a crisis management plan. You’ve written your plan. I can’t stress enough how important it is for you to exercise that plan. Below I’ve included tips to help you think through a rich and rewarding exercise—even if your team is working remotely. …
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Suiting Up for a Crisis Part II: The Crisis Management Team
This article is the second in a two-part series dedicated to helping crisis team leaders and team members prepare for their next crisis. You can read part I at this link. As a newly minted member of your organization’s crisis management team, it’s normal to have a ton of questions (and probably anxieties) about what …
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Suiting Up for a Crisis Part I: The Crisis Leader
This article is part of a two-part series dedicated to helping crisis team leaders and team members prepare for their next crisis. An average of 60 hours of training is required to become a certified first responder. 600 hours to become a firefighter. And to become a crisis management leader? A whopping zero. And yet …
What is Resilience?
Is it just me, or is “resilience” the new buzzword? The concept seems straightforward in a personal context; building up the psychological fortitude to bounce back from all of life’s bumps and bruises. But what exactly does it mean for a business to be “resilient”? We hear a lot of business leaders and highly trained …
Before the Crisis: The Value of a Trusted Business Continuity & Crisis Management Advisor
Sometimes a Bryghtpath client will call my phone late at night or early in the morning. They aren’t check-in calls or social calls. Something has happened at their company, and they’re calling to ask for help. In my nearly 30 years working in business continuity & crisis management, I’ve received calls for: Workplace fatalities Active …
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