Ring, ring. Hello? “Hi, this is Jane with the Wall Street Journal calling for comment on the recent incident caused by one of your executives. I’m on deadline.” Gulp. It’s time for some solid crisis communications response tactics. You are just learning that something even happened from this call. And they want you to comment …
Decision Making in Times of Crisis
Its Friday at 4 pm and you get the call. Something bad, perhaps really bad, just happened. You are in charge – so now what? Take a deep breath, and follow these tips to lead during a crisis: Gather all of the information: The facts are important – and often will trickle in over time. …
Crisis Communications – Friend or Foe?
Let’s take a break from the intense political happenings of the prior week to a little levity to your news cycle – and perhaps, some useful tips. Here is the scenario – your team is pretty well prepared for a disaster. You’ve done the drills, have the plans in place, and feel confident that executive …
5 Crisis situations you should be ready for right now
Crises happen to companies every day – and the vast majority are ill prepared. Everyone practices safety drills for fire, hurricane, tornado or earthquake, even though the likelihood of an incident is slim. Yet, there are scenarios that are more likely and arguably more impactful to a team, shareholders and your bottom line. Here are …
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3 Essentials for Thriving in a Crisis
All it takes to hear about the latest company being tossed and turned because of crisis is watching the news. Recent headlines include the CEO of Wells Fargo resigning after fraudulent practices surfaced, Hurricane Matthew hitting the southeast coast devastating businesses and homes, and the Samsung Galaxy 7 phone being banned on aircraft due to …
Webinar: Global Risk – Strategies for Uncertain Times
The past decade has shown us a world shaped by enormous upheaval and uncertainty. In just the past year, we’ve seen organized terrorist attacks in France, Lebanon, Kenya, and other countries; wholesale regime change in many countries, and a new global threat in the form of ISIS. We’re also faced with a highly volatile economic …
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How a Crisis Situation Is Really an Opportunity for Your Company to Lead
During a crisis, your company can resemble a chaotic fair. Although the initial damage may not seem like it, crises are much more than damaging events. How you handle a crisis can define the future of your organization and give access to unprecedented resources and opportunities for growth and leadership. But, making this transformation from …
How a Crisis Situation Is Really an Opportunity for Your Company to LeadRead More
Lessons learned from recent active shooter events
The recent active shooter events in Orlando, San Bernardino, Paris, Munich and beyond have provided some important lessons for every human being. If we learn from these lessons and respond in a proactive manner, those hundreds of lives will not have been lost completely in vain. Those who work in enclosed facilities can draw especially …