Imagine a significant disruption, such as a cyberattack, a natural disaster, or a pandemic, hit your business. How would you cope with losing data, customers, revenue, or reputation? How would you recover your operations and resume your normal activities? How would you prevent or minimize the impact of such events in the future? These are …
7 Advantages of Regular Crisis & Continuity Exercises
Have you ever spent time assembling a crack crisis management & business continuity program, only to discover that leaders weren’t willing to invest the time to conduct crisis exercises? A few years ago, we worked with a large organization that invested significantly in building a robust crisis management & business continuity program with us. They …
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Managing Uncertainty Podcast – Episode #197: We will remember them
On this special Memorial Day episode, we honor the sacrifices made by our brave men and women in the armed forces by sharing some of the most inspiring and heroic stories of American service members who have been posthumously awarded for their incredible acts of bravery and selflessness. You won’t want to miss these powerful …
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9 Best Practices for Building Resilience Against Disruptions
In today’s rapidly changing business landscape, the ability to withstand and quickly bounce back from disruptions has become more important than ever. The evolving nature of risks – from cyber threats to natural disasters, global pandemics, and supply chain disruptions – have spotlighted the critical need for businesses to implement business resilience best practices. Building …
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Shifting your Disaster Recovery Strategy to the Cloud
In our fast-paced, digitally-driven world, the importance of robust disaster recovery strategies cannot be overstated. An unforeseen disruption, like a data breach or a natural disaster, can severely impact an organization’s operations, reputation, and bottom line. As such, it’s crucial to have an effective plan in place to recover and resume business as quickly as …
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Managing Uncertainty Podcast – Episode #196: Recent Trends in Cyber Extortion & Ransomware
In Episode #196, we discuss the alarming growth of ransomware and its impact on businesses and governments. Listen in as we share insights from the SleuthCon Cyber Crime Conference, where experts from Chainalysis revealed that cybercriminal gangs are on pace to surpass their record-setting earnings from 2021. We also touch on the White House’s potential …
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Managing Uncertainty Podcast – Episode #195: Three Years Later – How Have Predictions Held Up
In this episode of the podcast, Principal and Chief Executive Bryan Strawser takes a trip memory lane, revisiting predictions made in April 2020 about the “new normal” that would emerge from the COVID-19 pandemic. From new team structures, leadership norms, and technology investments to work-life balance, productivity, and customer transparency, it’s fascinating to see how …
Choosing the Right Crisis Leader
In April 2017, the internet exploded with the viral video of a passenger being dragged from United Express Flight 3411 by security and law enforcement officers in Chicago after refusing to exit the aircraft after the flight had been overbooked. The aftermath of this incident resulted in a significant reputational crisis for United Airlines. The …