• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to secondary navigation
  • Skip to footer

Before Header

About Us | Articles | Free Resources | Podcast | YouTube Channel

Contact Us Subscribe

Bryghtpath

Business Continuity and Crisis Management Consultants

  • Start
        • Start your Resilience Journey

          Moving your organization – or your career – forward on your resilience journey can be a difficult and scary proposition.  Often, we find that prospective clients aren’t quite sure where to start.

          To help you along your journey, we’ve outlined below four curated collections geared towards momentum-building action and advice perfectly paired with your organization’s current stage of resilience.

        • I want to learn more about Resilience

        • We’re just getting started with our resilience program

        • We’re seeking to optimize & mature our resilience program

        • I’m a Resilience Professional seeking to further develop my skills

  • Company
        • About Bryghtpath

        • Our Core Values

        • Meet our Team

        • About Bryghtpath
          • Case Studies & Results
          • Certifications and Awards
          • Contact Bryghtpath
          • Contract Vehicles
          • Media & Professional Appearances
          • Our Clients
          • Our Proven Process
          • Security & Compliance
          • Strategic Partners
          • Work with Us
  • Capabilities
        • Our Capabilities
        • We help your organization strategically navigate uncertainty and disruption.

        • Case Studies & Results

        • Business Continuity as a Service

        • Business Continuity
          • Business Continuity - Overview
          • Business Continuity as a Service (BCaaS)
          • Business Continuity Software
          • Coaching
          • IT Disaster Recovery
          • Resiliency Diagnosis®️
        • Crisis Management
          • Crisis Management - Overview
          • Crisis Communications
          • Crisis Exercises
          • Cyber Crisis Exercises
          • Cyber Incident Response Planning
          • Crisis Playbook®️
          • Global Security Operations Center (GSOC)
          • Resiliency Diagnosis®️
        • Other Capabilities
          • Intelligence & Global Security Consulting
          • Speaking
          • Training
  • Courses & Training
        • Courses & Training

          We’ve created a number of free and premium courses that have helped thousands improve their skills, build more resilient organizations, and lead through organizations through difficult critical moments successfully.

        • Coaching
          • 1-on-1 Coaching Call
          • Private Backchannel
          • Private Coaching Program
        • Free Intro Courses
          • Overview
          • Business Continuity 101
          • Crisis Communications 101
          • Crisis Management 101
        • Premium Courses
          • Overview
          • Custom Training
          • 5-Day Business Continuity Accelerator
          • Communicating in the Critical Moment
          • Crisis Management Academy®️
          • Preparing for Careers in Resilience
  • Expertise
        • Our Expertise
        • Here at Bryghtpath, in our core values, we state that we are humbly confident in our resiliency expertise.

          We write, publish, speak, and train others constantly – striving to share our thought leadership publicly to advance our industry and exercise our curiosity by interacting with other leaders in our practice domains.

        • Ultimate Guide to Business Continuity

        • Ultimate Guide to Crisis Management

        • Case Studies & Results

        • Free Resources & Frameworks
          • Overview - Free Resources
          • Bryghtpath Frameworks
            • Bryghtpath Business Continuity Lifecycle
            • Bryghtpath Crisis Management Framework
            • Bryghtpath Exercise Maturity Model
            • Bryghtpath Global Security Framework
            • Bryghtpath Long-Term Recovery Framework
            • Bryghtpath Professional Reading List
            • Bryghtpath Workplace Violence & Threat Management Toolkit
          • Resiliency Professionals Facebook Group
          • Resource Library
          • Webinars & Videos
          • Whitepapers & Reports
        • Our Thoughts & Insights
          • Articles
          • Lead Through Disruption. Stay Ahead with Bryghtpath.
          • Managing Uncertainty Podcast
          • Media & Professional Appearances
          • YouTube Channel
        • Whitepapers & Reports
          • Global Security Operations Centers & Resilience
          • Managing the Whole Crisis: The Ransomware Challenge
          • Mastering Uncertainty: Strengthening Organizational Resilience
          • Social Activism Campaigns
          • The Resilience Roadmap: 250 Ways to Fortify your Business against Disruption
  • Industries
        • Our Industry Expertise

          Bryghtpath has extensive experience in a number of industries working with clients of all sizes, geographical locations, and business models. As a team, we possess, deep global operating experience on every continent around the world.

        • Industries Overview

        • Case Studies

        • Start your Journey

        • Education

          Education Icon
        • Finance

          Financial Services 800x800
        • Government

          Government Icon
        • Healthcare

          Healthcare Icon 800x800
        • Hospitality & Leisure

          Hospitality & Leisure Industry Icon 800x800
        • Life Sciences

          Life Sciences 800x800
        • Logistics

          Transportation & Logistics Industry Icon 800x800
        • Manufacturing

          Manufacturing Industry Icon 800x800
        • Non-Profits

          Non-Profit Industry Icon 800x800
        • Retail

          Retail Industry Icon 800x800
        • Tech & Media

          Communications Industry Icon 800x800
        • Utilities

          Power & Utilities Icon
  • Products
        • Our Products

          College Classroom - Mature Teacher
        • Crisis Playbook™️

        • Exercise in a Box™️

        • Exercise in a Day™️

        • Books
          • From Panic to Poise: Crisis Management in the Modern World
          • The Continuity Code: Mastering Business Resilience
        • Crisis Playbook™️
          • Overview
          • Active Shooter Plan
          • Emergency Response Guide
          • Fatality
          • Food/Product Recall
          • Protest
          • Violent Attack
        • Maturity Models
          • Overview
          • ASIS Workplace Violence and Active Assailant
          • FFEIC Maturity Model – Business Continuity
          • ISO 22301 – Business Continuity
          • ISO 22361 – Crisis Management
          • ISO 27031 - IT Disaster Recovery
          • NIST 800-53 Contingency Planning Maturity Model
        • Templates & More
          • After-Action Process & Templates
          • Awareness Collateral
          • Business Continuity Plan Templates
          • Crisis Management Plan Templates
          • Disaster Recovery Plan Templates
          • Job Descriptions
  •  

Mobile Menu

  • Start
  • Company
    • About Bryghtpath
      • Case Studies & Results
      • Certifications and Awards
      • Contact Bryghtpath
      • Contract Vehicles
      • Media & Professional Appearances
      • Our Clients
      • Our Proven Process
      • Security & Compliance
      • Strategic Partners
      • Work with Us
  • Capabilities
    • Our Capabilities
    • Business Continuity
      • Business Continuity – Overview
      • Business Continuity as a Service (BCaaS)
      • Business Continuity Software
      • Coaching
      • IT Disaster Recovery
      • Resiliency Diagnosis®️
    • Crisis Management
      • Crisis Management – Overview
      • Crisis Communications
      • Crisis Exercises
      • Cyber Crisis Exercises
      • Cyber Incident Response Planning
      • Crisis Playbook®️
      • Global Security Operations Center (GSOC)
      • Resiliency Diagnosis®️
    • Other Capabilities
      • Intelligence & Global Security Consulting
      • Speaking
      • Training
  • Courses & Training
    • Coaching
      • 1-on-1 Coaching Call
      • Private Backchannel
      • Private Coaching Program
    • Free Intro Courses
      • Overview
      • Business Continuity 101
      • Crisis Communications 101
      • Crisis Management 101
    • Premium Courses
      • Overview
      • Custom Training
      • 5-Day Business Continuity Accelerator
      • Communicating in the Critical Moment
      • Crisis Management Academy®️
      • Preparing for Careers in Resilience
  • Expertise
    • Our Expertise
    • Our Thoughts & Insights
      • Articles
      • Lead Through Disruption. Stay Ahead with Bryghtpath.
      • Managing Uncertainty Podcast
      • Media & Professional Appearances
      • YouTube Channel
    • Free Resources & Frameworks
      • Overview – Free Resources
      • Bryghtpath Frameworks
        • Bryghtpath Business Continuity Lifecycle
        • Bryghtpath Crisis Management Framework
        • Bryghtpath Exercise Maturity Model
        • Bryghtpath Global Security Framework
        • Bryghtpath Long-Term Recovery Framework
        • Bryghtpath Professional Reading List
        • Bryghtpath Workplace Violence & Threat Management Toolkit
      • Resiliency Professionals Facebook Group
      • Resource Library
      • Webinars & Videos
      • Whitepapers & Reports
    • Whitepapers & Reports
      • Global Security Operations Centers & Resilience
      • Managing the Whole Crisis: The Ransomware Challenge
      • Mastering Uncertainty: Strengthening Organizational Resilience
      • Social Activism Campaigns
      • The Resilience Roadmap: 250 Ways to Fortify your Business against Disruption
  • Industries
  • Products
    • Books
      • From Panic to Poise: Crisis Management in the Modern World
      • The Continuity Code: Mastering Business Resilience
    • Crisis Playbook™️
      • Overview
      • Active Shooter Plan
      • Emergency Response Guide
      • Fatality
      • Food/Product Recall
      • Protest
      • Violent Attack
    • Maturity Models
      • Overview
      • ASIS Workplace Violence and Active Assailant
      • FFEIC Maturity Model – Business Continuity
      • ISO 22301 – Business Continuity
      • ISO 22361 – Crisis Management
      • ISO 27031 – IT Disaster Recovery
      • NIST 800-53 Contingency Planning Maturity Model
    • Templates & More
      • After-Action Process & Templates
      • Awareness Collateral
      • Business Continuity Plan Templates
      • Crisis Management Plan Templates
      • Disaster Recovery Plan Templates
      • Job Descriptions
  •  

Business Continuity Program Roles & Responsibilities

You are here: Home / Business Continuity / Business Continuity Program Roles & Responsibilities

July 6, 2021 By //  by Bryan Strawser

Have questions about your business continuity program? You’re not alone.

When we talk to businesses about their business continuity program and business continuity plans, we get asked everything from “What is one?”—at the most basic level, many businesses also don’t understand that a business continuity plan, or BCP, is fundamentally different from a disaster recovery plan; the former is focused on keeping your business running through a disruption and the latter on resuming and recovering technology applications and infrastructure after a major technology disruption occurs—to questions on a more granular level, like:

  • What are the important roles in a business continuity program and plan?
  • What do those roles and responsibilities mean?
  • How do these roles interrelate?
  • How do we ensure we place the right people in each role?

As risk management and business continuity planning experts, Bryghtpath helps companies cut through all this confusion and get clear about the path to business continuity planning success.

BC-Roles-Responsibilities-What-is-BC-Planning Business Continuity Program Roles & Responsibilities

The Unexpected Benefits of a Good Business Continuity Program

First, let’s take a step back to examine the “Why?” of business continuity planning. Why should you have an established business continuity program? If the pandemic has taught us anything, it’s that the unexpected CAN and absolutely WILL happen.

One particular client of ours shared a debrief of their experience and how having a solid business continuity program and plans were critical to their response.

Their plan, like many others, was centered on a geographical redistribution of work based upon a potential region-wide disruption: “If interruptions are disrupted in Manila, we shift them to India. And if things get really bad, we bring it back to our operations center in the U.S.”

When the pandemic hit, the same problem was shared by many—geographical redistribution was not a viable option because everyone was faced with the same pandemic-centered disruptions and restrictions.

Fortunately, although their business continuity plan did not anticipate a global disruption such as the COVID-19 global pandemic, our client’s process of planning and responding to prior disruptions had exercised the organizational muscles they needed to quickly think of and implement new solutions. As a result, their pandemic response was swift and business carried on in the ‘new normal’ despite the disruption.

In debriefing the pandemic response ourselves, we discovered that our best-prepared clients were the ones who had a mature business continuity program in place. Not necessarily because they were able to pull from existing plans (because nobody expected the entire supply chain to be shuttered overnight for example) but because the preparedness of their organization allowed them to build over the standard disruption in a calm and organized fashion.

As a result, they could quickly react to a complex situation and shift operations in response—even if that situation didn’t exactly fit the prepared scenarios in their plan.

As the pandemic response demonstrated, the value of a good business continuity program goes far beyond responding to planned disasters and more pedestrian objectives, like aligning to ISO 22301 and other common BCP standards. A solid business continuity program forms the foundation of organizational resilience. That resilience is now paramount for businesses to thrive, let alone survive, in response to the unlikely disruptions of our new normal.

BC-Roles-Responsibilities-Why-BC-Planning Business Continuity Program Roles & Responsibilities

Business Continuity Program Roles and Responsibilities

One of the first steps in establishing a good business continuity program is to define and assess key roles and responsibilities. In other words, what does each role really mean and does everyone have an agreement about the function and responsibilities for each?

Although we usually have recommendations for what these roles and responsibilities should look like, every business will have a slightly different approach based on their particular organization’s structure and corporate culture. Against this backdrop, we typically assess each business’s current organizational structure and who is assigned against each role.

55PYF1zh8YmiSN6UHi93ua5YfKk_41ALYKoBM6U2_xDgZDu6q-VC9bzeLTUoX0_3qnFVxmg1MON7Y_u7Mo1FHQ=s0 Business Continuity Program Roles & Responsibilities

We break down some of the most common roles and responsibilities below.

Board of Directors

Every board member has a fiduciary duty to exercise strategic level visibility and oversight over business continuity planning and progress. Importantly the board sets the foundation for continuity planning success by promoting a company culture that recognizes the value of well-managing risk.

Audit or Risk Committee

Specific board oversight and strategic level visibility is typically delegated to the board’s risk or audit committee, as outlined in the committee charter. Sometimes another committee has this responsibility such as an operations or governance committee.

Executive Management

Each member of the executive team retains ultimate oversight and responsibility for continuity planning in their specific area of operations.

Executive Sponsor

One or two persons at the executive level (typically the general counsel, COO, CIO, CTO, or a C-Suite appointee) act as executive sponsors. They have direct oversight of the continuity planning program and usually chair the business continuity steering committee. They oversee the day-to-day management of business continuity planning activities at a tactical level and advocate for the program, as necessary, within the organization.

Business Continuity Steering Committee Members

The business continuity steering committee—usually an interdisciplinary team of six to eight people—meets quarterly or annually to ensure the business continuity program is aligned to corporate strategy and objectives and is maturing and making forward progress towards annual goals.

Business Continuity Program Manager

The business continuity program manager has direct oversight and responsibility for business continuity program operations, reporting, and day-to-day activities. They manage and set the programmatic expectations that guide business unit leaders and business continuity planners in writing their continuity plans.

Business Continuity Team Members

Team members execute day-to-day BCP planning activities under the direction of the business continuity program manager.

Business Continuity Plan Owners

Business unit leaders (i.e. payroll, corporate travel, physical security, information security, HR) are responsible for creating their respective unit’s business continuity plan under the guidance of the program manager.

Business Continuity Planners

Business unit plan owners often delegate business continuity planning activities to internal team members, or what we call “business continuity planners.” They pull from their business unit area expertise and knowledge to write the continuity plan for their respective business unit.

Want to learn more about Business Continuity?

Our Ultimate Guide to Business Continuity contains everything you need to know about business continuity.

You’ll learn what it is, why it’s important to your organization, how to develop a business continuity program, how to establish roles & responsibilities for your program, how to get buy-in from your executives, how to execute your Business Impact Analysis (BIA) and Business Continuity Plans, and how to integrate with your Crisis Management strategy.

We’ll also provide some perspectives on how to get help with your program and where to go to learn more about Business Continuity.

Read our Ultimate Guide to Business Continuity

3 Keys to Continuity Program and Planning Success

BC-Roles-Responsibilities-Keys-to-Program-Success Business Continuity Program Roles & Responsibilities

1. Board-level commitment.

Even before the pandemic, we found that many of our clients came to us with a clear board mandate to implement or improve their business continuity plans and program But equally important to board-level buy-in is their demonstrated commitment towards an effective business continuity program that is focused on continual improvement.

Like any corporate-wide effort, the success of your business continuity program efforts largely rests on company-wide buy-in. And that buy-in begins at the top. That’s why it’s critical for your board and executive leadership to have continued high-level involvement in continuity planning efforts and to model the importance that continuity planning plays in managing risk.

2. Steering committee members who get the “big picture”.

Steering committee members should understand the importance of continuity planning and commit to doing it effectively. Critical thinking skills and a big picture perspective are also critical to this role. Steering committee members should not only well-represent their area of responsibility, but also have the ability to think horizontally across organizational silos and understand the interdependencies of processes and people within the organization.

Serving on the business continuity steering committee is also an excellent growth opportunity for mid-level leaders with senior leadership potential. It provides the opportunity for both strategic and operational insights, along with developing risk-management expertise

3. Business unit ownership over plan creation.

One mistake we often see is when program managers or continuity team members are tasked with writing the business continuity plans for each business unit. However, it’s the business plan owners who are most directly driven by the business, so it’s critical that business continuity plans align well to their day-to-day leadership management responsibilities. As a result, it is important that the actual plan creation, including writing, editing, and revising, is done by the actual business unit that will put the plan into action.

Ideally, each business unit leader will exercise direct oversight and responsibility using his or her knowledge of their department to make sure their business continuity plan is completed and carried out. The actual “doing” of creating the plan is sometimes delegated to business unit team members. The ideal team member for this task should understand their function well, be organized, and be able to collaborate well with others in the organization to execute planning activities.

How can we help establish your business continuity program roles & responsibilities?

Well-defined and understood business continuity program roles and responsibilities can help you hum through your next disruption. If you still have more questions than answers about business continuity planning and business continuity programs in your business, we would love to help.

Bryghtpath works with the world’s leading brands, public sector agencies, and nonprofit organizations to strategically navigate uncertainty and disruption.

  • Our proprietary Resiliency Diagnosis process is the perfect way to advance your business continuity & crisis management program. Our thorough standards-based review culminates in a full report, maturity model scoring, and a clear set of recommendations for improvement.
  • Our Business Continuity (including establishing effective governance and program roles/responsibilities) & Crisis Management services help you rapidly grow and mature your program to ensure your organization is prepared for the storms that lie ahead.
  • Our Ultimate Guide to Business Continuity contains everything you need to know about Business Continuity
  • Our free Business Continuity 101 Introductory Course may help you with an introduction to the world of business continuity – and help prepare your organization for your next disruption. Our paid 5-Day Business Continuity Accelerator might just be the thing you need to jumpstart your business continuity program.
  • Learn about our Free Resources, including articles, a resource library, white papers, reports, free introductory courses, webinars, and more.
  • Set up an initial call with us to chat further about how we might be able to work together.

Category: Business ContinuityTag: Bryan Strawser, bryghtpath, bryghtpath llc, Business Continuity, business continuity consultant, business continuity management, business continuity roles & responsibilities, business continuity roles and responsibilities, iso 22301, responsibilities, roles, roles & responsibilities, roles and responsibilities

About Bryan Strawser

Bryan Strawser is Founder, Principal, and Chief Executive at Bryghtpath LLC, a strategic advisory firm he founded in 2014. He has more than twenty-five years of experience in the areas of, business continuity, disaster recovery, crisis management, enterprise risk, intelligence, and crisis communications.

At Bryghtpath, Bryan leads a team of experts that offer strategic counsel and support to the world’s leading brands, public sector agencies, and nonprofit organizations to strategically navigate uncertainty and disruption.

Learn more about Bryan at this link.

Previous Post: «Managing Uncertainty Website Graphic Managing Uncertainty named the #3 Crisis Management Podcast by Feedspot
Next Post: 4 Steps to Business Continuity Planning Success »

Footer

Contact

BRYGHTPATH LLC
+1.612.235.6435

PO Box 131416
Saint Paul, MN 55113
USA


contact@bryghtpath.com

  • Facebook
  • LinkedIn
  • RSS
  • Twitter
  • YouTube

Our Capabilities

  • Business Continuity
    • Business Continuity as a Service (BCaaS)
    • Business Continuity Software
    • Coaching
    • IT Disaster Recovery Consulting Services
    • Resiliency Diagnosis®️
  • Crisis Communications
  • Crisis Management
    • Crisis Exercises
    • Cyber Crisis Exercises
    • Cyber Incident Response Planning
    • Global Security Operations Center (GSOC)
  • Speaking
  • Training

Our Free Courses

Business Continuity 101

Crisis Communications 101

Crisis Management 101

Our Premium Courses

5-Day Business Continuity Accelerator

Communicating in the Critical Moment

Crisis Management Academy®️

Preparing for Careers in Resilience

Our Products

After-Action Templates

Books

Business Continuity Plan Templates

Communications & Awareness Collateral Packages

Crisis Plan Templates

Crisis Playbook®

Disaster Recovery Templates

Exercise in a Box®

Exercise in a Day®

Maturity Models

Ready-Made Crisis Plans

Resilience Job Descriptions

Pre-made Processes & Templates

Site Footer

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


Bryghtpath®, Crisis Management Academy®, Crisis Playbook®, Exercise in a Box®, Exercise in a Day®, Resiliency Diagnosis®, Resilience Operating Model™
and their respective logos are registered trademarks of Bryghtpath LLC in the United States and other countries.


About Bryghtpath LLC | Disclaimer | Privacy | Status Page | Terms of Use

Proudly powered by Mai Theme, the Genesis Framework, and Wordpress.