In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses what successful crisis management looks like inside of an organization – including some philosophy about how the team at Bryghtpath thinks about leading in a crisis. Related Episodes & Blog Posts Blog Post: How 3 companies have managed the …
Before the Crisis: The Value of a Trusted Business Continuity & Crisis Management Advisor
Sometimes a Bryghtpath client will call my phone late at night or early in the morning. They aren’t check-in calls or social calls. Something has happened at their company, and they’re calling to ask for help. In my nearly 30 years working in business continuity & crisis management, I’ve received calls for: Workplace fatalities Active …
Before the Crisis: The Value of a Trusted Business Continuity & Crisis Management AdvisorRead More
Prevent and Recover from Marketing Missteps
You know that feeling. That sinking, pit-in-your stomach feeling that washes over you when you realize your company has said or done something wrong. Maybe something very wrong. You could find out in many ways. Maybe a customer posted something on social media, raised the issue to an employee, or contacted customer service. Maybe the …
Crisis Management Case Study: Hurricane Sandy
On October 29, 2012, Hurricane Sandy made landfall in New Jersey and swept up the East Coast causing major damage in New Jersey, New York, and Connecticut. At the time, Sandy was the second-largest Atlantic storm on record, following behind only Hurricane Katrina which had ravaged the Gulf Coast in 2005. In 2017, following Hurricanes …
Corporate Citizenship in the Age of Unrest
This year brought renewed focus to corporate citizenship, as companies looked to engage their customers, employees, and communities in the midst of economic, social, and political upheaval. Pursuing these efforts can drive large-scale, meaningful change for society while differentiating a company’s brands and products to deliver a competitive advantage. But what is corporate citizenship, and …
The Importance of Having a Crisis Communications Strategy
The Importance of Having a Crisis Communications Strategy It’s the last quarter of what has been one of the most turbulent years in modern history. U.S. companies are addressing the third wave of COVID-19 infections, implementing social justice efforts, and navigating continued political division ahead of the November elections. Leaders are watching the elections closely …
The Importance of Having a Crisis Communications StrategyRead More
Managing Uncertainty Podcast – Episode #104: Supporting the team in a prolonged crisis
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses strategies and tactics for supporting your crisis management team (and others) during a prolonged crisis such as we’ve seen with the COVID-19 pandemic. Topics discussed include critical incident debriefings and counseling, managing stress, checking in with your team, stress …
Managing Uncertainty Podcast – Episode #104: Supporting the team in a prolonged crisisRead More
Managing Uncertainty Podcast – Episode #81: When to bring in a consultant and use them effectively
In this week’s edition of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser, along with Consultant Bray Wheeler, discuss when to bring a consultant into your organization to help solve the challenges in front of you – and how to best make use of that time and engagement together. Related Blogs & …