A business can experience several types of crisis ranging from data breaches to executive misconduct. The goal of crisis management is to have a system in place to effectively address the coordinated response, resources, and internal and external communication requirements during and after the negative situation. How you accomplish these tasks will impact your corporate …
An Introduction to Crisis Management
Your company likely means everything to you. If you’re like most people, you would do almost anything to make sure it’s safe. That starts with a great plan for how you’re going to deal with a crisis, should one ever arise. Unfortunately, most companies will have to deal with disaster at some point in their …
Making Decisions in the Midst of a Crisis
It doesn’t matter what type of industry you’re talking about – the fact that you will one day find yourself in the middle of a crisis is not a question of “if,” but “when.” If you’re the type of person who thinks that you can never plan, prepare, and strategize enough to ward off any …
An overview of the NFPA 1600 Standard
Published in pamphlet, handbook, and eBook editions by the National Fire Protection Association, NFPA 1600’s full title is “Standard on Disaster/Emergency Management and Business Continuity/Continuity of Operations Programs, 2016 Edition.” Anyone working in or having overall responsibilities for an emergency management standard in their organization should be familiar with NFPA 1600. It is a comprehensive, yet …
8 More Notable Workplace Violence Incidents in 2017
Note: This article covers workplace violence incidents from 2019. For a more up-to-date free briefing on significant workplace violence incidents for the past few years, see our free report on Notable Workplace Violence Incidents, updated annually. As we work together to fight against workplace violence, the biggest challenge is that no two incidents are exactly the …
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Managing Uncertainty Podcast: Episode #23 – Crisis Management is not a Pickup Game
As the 2017 Hurricane season has wrapped up, we’ve spoken with several clients and prospects who call asking about building crisis management plans for the next round of hurricanes in 2018. We always steer the conversation back to “Plans are great, but a framework is the real starting point so that no matter the threat …
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Managing Uncertainty Podcast: Episode #22 – When sexual harassment comes to the C-Suite
The last several weeks have been dominated by stories of executives, entertainment moguls, news hosts, and politicians of all stripes being credibly accused of sexual harassment – and in some cases, assault. We all agree that this sort of behavior is disgusting and has no place in our workplace, the halls of Congress, or at …
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Managing Uncertainty Podcast: Episode #21 – I hope you dance
We’re asked a lot about how to interact with senior executives – how do you make the elevator speech, for example. It’s not at all unusual for us to come in and make exactly the same points that an internal team is making to their executives, but the executives listen to our point of view, …
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