A forklift accident results in a fatality. What do you do? Emotions are running high, and you have a million thoughts running through your head. What do I tell the boss? How do I handle the publicity? This is the situation our client found themselves in when a forklift accident caused a fatality at their …
Managing Uncertainty Podcast – Episode #178: Inside an Earnings Release
In this episode of the Managing Uncertainty Podcast, Principal and Chief Executive Bryan Strawser dives into General Mills’ Q2 2023 earnings report to showcase why it’s essential to align your resilience strategies for business continuity, crisis management, and crisis communications with your organization’s business objectives. Topics discussed include knowing how to read an earnings statement, …
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How to Build a Crisis Communications Strategy from Scratch
When your company ends up on the news for its next (inevitable) data breach, will your company know what to say, who will do the “saying,” and how you plan to follow up with media requests? In other words, has your company learned to build a crisis communications strategy? If your company is known for …
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Using Crisis Microsimulations to Counter Crisis Fatigue and Boost Resilience
Pandemics, droughts, floods, school shootings, political turmoil, war. Is it just me, or does it seem like a lot of us are stuck in a riptide of never-ending crises? Flailing arms, saltwater up our noses, a mild sense of panic at what lurks below, and exhaustion setting in. Yet now is not the time to …
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Before, During, and After Landing my First Job “Out of College”
I was three semesters out from graduating with my bachelor’s degree in strategic organizational communications when I decided to start applying for “big kid” jobs. I thought it would be great to get some practice interviews before I graduate and possibly have a job lined up after graduation. So, I hopped on Indeed and started …
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Crisis Management Case Study: Deepwater Horizon
The Deepwater Horizon oil spill was truly a crisis. Unfortunately, it was also handled in one of the worse ways possible. When a crisis occurs, management and communication become some of the largest and most significant issues. In this particular case, BP failed in both of those areas. It’s important to look at how this …
Creating Seamless Crisis Communication for Remote Workspaces
Today’s businesses are more globally connected than ever, but we aren’t gathering around a traditional water cooler. Our dynamic teams are sharing innovations from home offices, coworking spaces, coffee shops, and hybrid offices around the world. The evolution of remote workspaces has empowered companies in growth and talent acquisition goals. But what happens when the …
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The Role of HR in Crisis Management
Right now, I’m settling into my seat with the tray table secured and seat back in its full upright position. We’re headed to the land of mai tais and palm trees, and like a kid at Christmas, I look forward to a week of good books, bad dad jokes, and finding sand in crevices I …