We aren’t talking about side-bends or sit-ups here. This is a different type of New Year’s resolution and it’s about why you need to practice your incident and crisis response protocols through crisis exercises. Exercising means talking through a scenario that your plan is intended to navigate. Exercising helps your team to get more comfortable …
Crisis Communications 201: Crisis Protocols
Going beyond immediate knee-jerk responses to having a planned, coordinated approach to crises is the sign of a modern and mature organization. To plan for a crisis means a company is aware of potential risks and ready to respond in a coordinated manner. The best organizations are experts at proactively mitigating issues to prevent crises …
Crisis Communications 101: Good Response Tactics
Ring, ring. Hello? “Hi, this is Jane with the Wall Street Journal calling for comment on the recent incident caused by one of your executives. I’m on deadline.” Gulp. It’s time for some solid crisis communications response tactics. You are just learning that something even happened from this call. And they want you to comment …
Decision Making in Times of Crisis
Its Friday at 4 pm and you get the call. Something bad, perhaps really bad, just happened. You are in charge – so now what? Take a deep breath, and follow these tips to lead during a crisis: Gather all of the information: The facts are important – and often will trickle in over time. …
Crisis Communications – Friend or Foe?
Let’s take a break from the intense political happenings of the prior week to a little levity to your news cycle – and perhaps, some useful tips. Here is the scenario – your team is pretty well prepared for a disaster. You’ve done the drills, have the plans in place, and feel confident that executive …
Managing Uncertainty Podcast: Episode #1 – Shouldn’t we have a plan for alien invasion?
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal Consultant and CEO Bryan Strawser talks about the first question that any potential client asks: Shouldn’t I have a plan for alien invasion??! That’s not really the question, of course. What gets asked is this: Shouldn’t I have a plan for X?! That situation could …
Managing Uncertainty Podcast: Episode #1 – Shouldn’t we have a plan for alien invasion?Read More
5 Crisis situations you should be ready for right now
Crises happen to companies every day – and the vast majority are ill prepared. Everyone practices safety drills for fire, hurricane, tornado or earthquake, even though the likelihood of an incident is slim. Yet, there are scenarios that are more likely and arguably more impactful to a team, shareholders and your bottom line. Here are …
5 Crisis situations you should be ready for right nowRead More
3 Essentials for Thriving in a Crisis
All it takes to hear about the latest company being tossed and turned because of crisis is watching the news. Recent headlines include the CEO of Wells Fargo resigning after fraudulent practices surfaced, Hurricane Matthew hitting the southeast coast devastating businesses and homes, and the Samsung Galaxy 7 phone being banned on aircraft due to …